SafeDriver

It looked like a legit site. But:
* No one answers ever the Phone
* After 4 weeks still no certificate
* during hotline calls, you can experience a switch back in the loop
* no feedback on any email responses received
One star rating means -1

They only advertise the low cost of the class. They do not disclose that you have to pay MORE than the cost of the class to have your certificate emailed to you. That's ridiculous. It cost $000,000,000.00 to send an email! What a scam. There are lots of other options! Do NOT use this company!

I called for assistance to open my certificates. I paid to have them expedited in a combo package. The representative gave me info to open the certificates and then asked for other info, I told her I was not interested in giving my info over phone, she began to get frustrated at my refusal and began to talk rudely to me. I took my documents to court and then was told I needed the other document. I called for assistance and the lady began yelling at me and cutting me off whenever I tried to answer her questions. I asked to talk to a supervisor, she put me on hold for 10 min. Returned saying the supervisor did not have time. She changed her tone but again refused to allow me to answer her questions. This is unacceptable for a customer representative. I told her I would send review of situation as this is not how you assist people.

Last year, 1/14/23, I used their website and paid $40 for what I thought was a real, 4 hour long traffic safety course, to help with a traffic ticket and get the points removed from my license. They were supposed to send a completed course certificate to the florida department of highway safety and motor vehicles. However, I just found out that a certificate was never sent. And because of this, my monthly vehicle insurance has gone up. This fake company has affected my finances for a year now. This website needs to be taken down.

We went for the $25 price, but after they hooked us, it was more close $100 by the time we got the lesson going. It's not that enjoyable, and I don't really trust them to follow through the paperwork without more fees.

They state "Lowest Price" at $25.00 then after you have checked in and paid your $25 plus a 4 dollar fee they tell you that you will receive your proof of completion for the courts in 2 to 3 weeks unless you want to pay an additional $39.95 to have it sent to your email within a few hours. Big scam artists!

I wish I would've read the reviews before I wasted my money with the scammers. They say to get your certificate emailed it's a "nominal" charge. It's $29.95 which is more than the cost of the course. I didn't even go to the complete transaction screen but they charged my card when I put the information in. I called the 800 number only to find out that even when it was between 8 to 5, the recording said their office is closed. Going to have to dispute it with MasterCard. What a rip off.

Do not use this website. It is a total scam from start to finish. It is not user friendly, the final exam asks obscure questions regarding statistics that has nothing to do with improving your driving. In addition if you do not pass the test the first go round you are required to pay an additional $24.95 for another test. Then at the end you have to pay an additional amount to receive your certificate via email, despite this being a completely online class. Then they tell you that it may take up to 30 days for your certificate to be mailed to you so that if you can't afford to wait that long you have to pay an additional amount of at least $29.95 to have it emailed to you, then another charge to receive a text when it is ready and so forth and so on. I am going to look at filing a complaint against the company deceitful practices by not stating the fees up front.

I just finish their course on 01-09-24 and they now make the tests very difficult to pass. I failed the first test and had to pay for the second test. The questions are unreasonably hard on both tests. I have a partial test questions they asked.

I don't want to have to report this company to the Better Business Bureau. I will be forced to do so if my certificate of completion does not reach the New Jersey DMV by this week. It's already the end of APRIL! I am out of work now and Amazon will not approve my background check until the New Jersey DMV takes 2 points off of my license. The DMV is waiting to receive my certificate of completion for this driving course. I completed this course at the beginning of April 2023. It's taking too long to reach dmv nj. I can't work til dmv gets it & takes the points off of my driving record. I am out of work until my certifiable of completion reaches the NJ DMV. Please escalate my certificate of completion to the New Jersey DMV. Amazon will not approve my background check until the 2 points come off of my license. I keep repeating myself because this is an extremely urgent matter!
Thank You.