Ibotta has a rating of 4.1 stars from 4,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards and great way. Ibotta ranks 1st among Cash Back sites.
This app sucks! You can only take out your cash when hit 25.00. The app has things that's not even sold in the store! Mainly Sam's club! I will never get to 25.00! I make out better using the Fetch app!
I was not given credit for some offers I purchased. I contacted the Ibotta Care Team. They responded so quickly, I was amazed and grateful! They resolved my problem quickly and efficiently. I love ibotta! I appreciate ibotta and the staff greatly!
My last receipt showed I purchased 3 boxes of Triscuits. Ibotta had a cash back for $1.00 for each box, limit of 5 boxes. I was given a $2.00 cash back instead of the $3.00 cash back. Please correct this problem and apply the extra $1.00 to my Ibotta account
After having an issue with Ibotta, my problem was resolved! They were quick in responding and solving the issue immediately. Thanks Ariel for your concern! I am a very happy customer! I recommend Ibotta to everyone!
The Ibotta process works extremely well in processing receipts. For the few times that I haven't received cash back, the Ibotta customer service team has always responded promptly and generously. Thank you!
Not sure what happened, but my money which was almost $100 disappeared around the 1st of January. They sent me directions on what to do! Great experience
I love Ibotta but occasionally have a problem or glitch getting cash back and I reach out to the help center. They are helpful, kind and always fix things. Recently I was denied $2.50 cash back on eggs at feed Meyer. I reached out and received the money in my account the same day. Thank you so much.
The app is great and easy to use! The savings are amazing and really add up! In about three years of using it I have earned over $700! Their customer service is great! Anytime I have ever had an issue, they have resolved it quickly and always to my satisfaction! I could not recommend them more highly! RG
I have been using this app for years and it has really helped me save money. It is easy to use and if there is ever a problem (which rarely happens) they are always helpful and fast to reply. I highly recommend!
I have been using Ibotta to save money on groceries for a couple of years, and have always been very impressed with their customer service. This experience, however, was special. For Ibotta to offer a $2.50 rebate on eggs at a time when the cost of eggs is so high is another example of how much they want to assist the consumer. Thank you, Ibotta, for proactively helping me save money.
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.
Thank you so much for your feedback! We're sorry to hear that our offers haven't quite met your needs! We're always working hard to team up with more brands to bring you exciting new offers, so we hope you'll keep an eye out! If you'd like to help get your favorite brands on board with Ibotta, check out these easy instructions: http://bit.ly/IBAddFavorite. We really appreciate your honest review!