How would you rate Cash App?
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Washington
11 reviews
24 helpful votes
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AVOID or use and lock or you WILL be scammed
March 5, 2023

Avoid using this card or app at all costs or you will be scammed it's just a matter of time this company needs sued they have very little security and zero customer service. If you have to use it use it and lock the card and do not store money on the card itself I get daily attempts now for purchases I never made. Avoid or you will be sorry

Date of experience: March 5, 2023
California
8 reviews
17 helpful votes
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So, a friend just HAD to pay me for house renovation with an app, Venmo sucked big time and then we try this.
The sign up was easy and transactions have been smooooooooth. 3 months and I've got zero complaints.

Date of experience: March 22, 2023
Oklahoma
3 reviews
2 helpful votes
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Cash app is very convenient to send and receive money. Its and easy and fast way to deal with money between people with out having to give out your bank info. Very fast in sending and receiving money. There is an option to receive a cash app card that is through Visa so you can it use at most places, even online. I highly recommend using this app. As long as you have a bank account you can connect to it. You will be able to use this with ease. On the app they show some companies in the stock market. And there is all kinds of tips and ways to help you invest into companies and other financial gains. I mainly use it to send and receive money and it had been great for me.

Date of experience: October 11, 2020
Texas
57 reviews
40 helpful votes
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Nice
May 4, 2023

I've had this card for years. I love how it even shows declined transactions and they have a referral program too. For mine, it is $5 for them and $10 for me. All you gotta do to get the bonus is successfully register, connect a bank and debit card and make a contactless payment at somewhere like McDonalds or send someone $5. So, spend $5, get $5. I have 7 expired invite bonuses cause all the steps weren't followed. Some as high as $15. My referral code in below if anyone feels so inclinced.

+2
Date of experience: May 3, 2023
Pennsylvania
2 reviews
1 helpful vote
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I had a cancellation of 1210. 00. I noticed that I sent it to the wrong person. They said it was cancelled. Took money from my bank and they said they returned my money to a credit card I do not have. My bank has disputed this. Stay away from them. They are crooks.

Date of experience: May 8, 2021
Iowa
1 review
0 helpful votes
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Cash App stole my money
November 24, 2020

9 /17/20 Cash App locked my account for "My own security" The next day I emailed support and provided all information they wanted from me to prove my identity. They than said there investigation was complete and concluded that my account was compromised and informed me they were CLOSING my account. I was told to email square and provide certain info which I did immediately! I had 283 on there with a 300 pending direct deposit and more direct deposits after totaling 2,000 still haven't received!

Date of experience: November 24, 2020
Maryland
1 review
2 helpful votes
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Not even 1 star
December 5, 2020

I would not recommend Cash App unless it is for use with close friends and family. If something happens that is fraudulent, Cash App DOES NOT HELP OUT AT ALL! PayPal and Venmo will help dispute with the recipient to retrieve your funds but not this payment app method. Users beware!

Date of experience: December 5, 2020
Australia
1 review
0 helpful votes
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Payback service was able to help recover all the money i lost to a Cashapp scam. If you've also been a victim or lost money to transfers and want to get your money back from the scammers i will recommend using PAYBACK SERVICE

Date of experience: May 11, 2023
Texas
14 reviews
10 helpful votes
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I opened a account as a gift for my son, I choose to open account with $31. Filled out everything, ss#, DOB, bank information, his address, his email and his cell phone. By the time the card arrived, my son had gone fishing, he lost his cell phone in water. Okay next day replaced and decided to change the number and start anew with different carrier, yadaya. We received the card and attempted to activate, there is a two step, they send you a confirmation code to email, CHECK, then they send a code to your phone? WE NO LONGER HAVE PHONE NOR NUMBER? I have 8 or 10 emails from their reps, for us to log in and follow the steps? We do and ALWAYS THE SECOND CODE GOES TO THE PHONE IN THE LAKE! It doesn't matter to them we can't change a number without the second verification code! It's been a month my gift is no longer a gift CashApp has our $31.00 and they could care less! They have silly folks representing a company that can use every excuse in their silly app!

Also beware of their other tactic, if you use your app to buy fuel at the pump they will place a hold up to $100! Not kidding! My husband's card was used at the pump and a hold of $50, plus amount of purchase was held for two days? Had he had the $100 in the account they would use it! If you end up with this worthless card, it's best to go inside to register and allow the cashier to manually access the card? Which defeats the whole purpose of having the card to use if it's pouring rain, cold or just not wanting to go inside BEWARE OF THE EXTRA CHARGE! HATE THEM!

Date of experience: April 11, 2021