Ibotta
Questions & Answers

Here’s what buyers have asked with answers from Ibotta staff and previous consumers.

questions answered

answered within 1 day

Question:

This is a terrible app, and this will take your money when you earned more! They will deactivate your account under false allegations and keep your money!!! Customer service will do NOTHING to resolve this. No question here, i just want my rebate money!

Answer:

Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?

By S W., over a year old

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Question:

Why cat you just take a photo of your receipt and get the rebate for what you bought rather than only getting a rebate for what they decide

Answer:

Because they deny certain purchases due to cost! It's become a scam!

By Joanne F., over a year old

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Question:

Did anyone got their account lock out when when withdraw funds from Ibotta?

Answer:

I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?

By Debra P., over a year old

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Question:

i demand to have my rebate money sent to me

Answer:

Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)

By Lawrence P., over a year old

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Question: