How would you rate HugePOD?
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Canada
1 review
2 helpful votes
Follow Ped D.
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I order 400$ worth of items with this garbage company and half of the items were either defective or damaged. I haven't been able to talk to a real person, just an ai robot, and the best they have offered me is 5% refund! Absolutely trash

Date of experience: April 27, 2023
GB
1 review
2 helpful votes
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Been waiting 2 months
January 1, 2023

I ordered 2 jackets from fashion north wholesale website and I've just learned today its now been closed down!I've also emailed multiple times and nothing in reply, tried to phone them and it rings out, live chat doesn't even work.Absolute scammed by adverts.demand a refund

Date of experience: January 1, 2023
California
2 reviews
4 helpful votes
Follow Melanie W.
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First time using this company and it will be my last! How on earth does it take 10 days and counting and they haven't even finished printing my shirt. This company could not be a worse scam. They won't cancel my order as they claim that the item has already been in production. How stupid do they think I am? I hate hate hate this company. I can't imagine what I would be going through if I had placed a bigger order. And they kept telling me they were going to push my order up front, yeah right! AVOID THIS WEBSITE!

Date of experience: June 2, 2023
Florida
1 review
1 helpful vote
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Not cotton
June 28, 2022

Bought two tshirts that were supposed to be 100 % cotton. They feel sleepy, cool to wet and feel and look like cheap polyester. The print is horrible and so is the cut. I complained and asked for a refund but they denied. Now I lost $34 dollars and have to through the tshirts away.

Date of experience: June 28, 2022
North Carolina
1 review
4 helpful votes
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Not timely
January 28, 2023

I ordered 3 shirts on January 4th, and after 24 days, the order is still processing. It sucks because this was my first purchase from them. I would also like to mention that everyone has access to the designs you upload. Stay away from this company.

Date of experience: January 28, 2023
Arkansas
1 review
2 helpful votes
Follow Jeffrey O.
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They are cheap, but their print quality has gone down in the past year and their customer service is awful. They have messed up many of my orders. On one order that was nearly $500 dollars, they didn't send some items. The shirts were for a student competition, and the replacement items came over 3 months later. I didn't even need the shirts anymore because the competition passed. Hugepod didn't care and offered no compensation.

Date of experience: March 1, 2023
California
1 review
0 helpful votes
Follow Barbara S.
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HugePOD has always done a good job for us—Happy Jack Cats, a feline rescue and adoption group. Even before they arrive in the mail, we know that the shirts will be perfect, and we have ordered many times. The quality of the printing is wonderful—wash these shirts over and over and they still look great! These are nice and are great to work with—very responsive too. They are our go-to people for t-shirts, and we recommend them.

Date of experience: February 22, 2023
New York
1 review
6 helpful votes
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Scammers stay away
December 8, 2022

I ordered 4 jackets (in October), from this site in which my payment went to them and I still haven't received my order. They said they don't have confirmation of my order so I sent payment and an email confirmation to them and they stop answering my calls on their whatsapp contact and refuse to respond or refund my money back. I have filed a bbb complaint against them. Do not purchase from them because they have multiple sales people who they promote.

Date of experience: December 8, 2022
Virginia
1 review
3 helpful votes
Follow A W.
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I ordered 1 T-shirt and 1 Hoodie way back in January, just 2 items. I followed up mid-February and was told there would be a delay due to the Chinese New Year, production was halted. I was alright with that, everyone deserves their holiday time.

It is now March 1st and my order status still hasn't changed. Still "In Processing". No word on production, no updates. I can't wait any longer to see if they'll arrive or not, I have to dispute the charges in the next week to get my money back from my bank. Avoid HugePod if you want products to arrive on time.

UPDATE: My products FINALLY came, so I will bump Hugepod up to a 3 star but it's still unacceptable that it took 2 months of poking and prodding to get them to send my things. I will try Hugepod again, hopefully a higher quality of customer support will be maintained.

Date of experience: March 1, 2022
New York
1 review
2 helpful votes
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STOP FRAUDULENT
January 11, 2023

This business will rip you off and tell you after placing your order that you placed it with the wrong company and there's nothing that they can do about it. I spent $ 107 with this company. I really do wish I had read the reviews first. I would have known anyway they take the money from your bank account. When I report that I did not receive my items to my bank, they told me to call the company and the company tells me it's the wrong company. They didn't do it and they can't help me. But my bank tells me this is the company that actually received my money. So why is it that they cannot send it back? This is a rip-off company. Do not order from these people. You will not get your products. They are not truthful and probably the most disingenuous company I've ever worked with online.

Date of experience: January 11, 2023

Overview

HugePOD has a rating of 1.6 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HugePOD most frequently mention and customer service. HugePOD ranks 21st among Economics sites.

service
12
value
9
shipping
12
returns
9
quality
10