How would you rate The Economist?
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Slovenia
1 review
0 helpful votes
Follow Martina B.
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The Economist is pure propaganda journal you pay high price for. I bought it once to kill my time and it was just another bad decision, buying a random cheap book would be more useful than The Economist telling you lies.

Date of experience: December 21, 2021
Australia
1 review
2 helpful votes
Follow Tim B.
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I found the content ok... but wanted to pause my subscription. I then discovered NO ONLINE cancel option. I had to discuss it with someone who spent the whole time trying to sell. This wasted considerable time and says a lot about the business. I will never again subscribe.

Date of experience: June 22, 2021
Texas
1 review
2 helpful votes
Follow Elise W.
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The Economist offers a cheap subscription with an auto-renewal, but do not tell you that they will never notify you when new issues are released. You're just supposed to "know" that it's weekly, and decide to go to their portal to see the new articles.

Which begs the question, why would I go, when I don't know what articles are there? What magazine assumes that it's the subscriber's responsibility to schedule weekly visits to their website? What magazine never tells you when there's a new issue?

So I received not a single notice of new issues or articles, nor any notice of renewals... then discovered it on my credit card 9 months and $147 later. Customer service was absolutely impenetrable; they only refunded the current quarter.

Absolutely disgraceful business practices. And they're in London, so... good luck suing them.

Date of experience: March 15, 2018
New York
1 review
4 helpful votes
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Scammers
December 2, 2019

I got a subscription (annual I was told) during The Economist marketing campaign on the streets of NYC. It was in spring. Today i saw a charge on my credit card for $69. I called them. Apparently it's $69 per quarter. You can't cancel it online. They cancel it on the phone, but then don't give you any confirmation. And they say that email confirmation takes up to 48 hours do be delivered:)

So not only they are bias in their articles. They are also the worst example of liberalism - lies, lies, lies. Never again.

Date of experience: December 2, 2019
Alabama
1 review
0 helpful votes
Follow Martin G.
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Print size
August 5, 2020

I find that the print has gotten smaller in the past few years. It is hard for senior citizens to read. This may have something to do with mailing costs, etc. I will not renew my subscription for this reason.
Dr. Martin Gonzalez

Date of experience: August 5, 2020
Canada
1 review
0 helpful votes
Follow Johan J.
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I've been a subscriber for a couple of years now and I must say that their journalism is impeccable. The quality is always great and I appreciate the holistic flair that the weekly issue allows for.

However, I only use their app as their website is very outdated with adds filling up the page and a need to log in every single time you go on their site.

Both Espresso and the official app are great though.

Date of experience: November 24, 2019
Ireland
1 review
4 helpful votes
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Website awful!
August 27, 2018

Bought trial digital subscription. Four days later, still can't access website. And nothing to do with my devices, internet service or location. My advice: don't bother. Buy a print copy if you have to read it. The Economist is clearly still in the 19th century when it comes to technology.

Date of experience: August 27, 2018
Australia
1 review
2 helpful votes
Follow Catherine P.
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I have not been able to access my digital subscription since November of last year and have had nothing but ridiculous responses and been given the run around by their customer service team. The subscription people however are right onto it as after almost 4 months of the run around and no access I am being hounded to renew my extremely expensive subscription. No thank you.

Date of experience: February 16, 2017
District of Columbia
1 review
0 helpful votes
Follow Frank J.
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Got a gift digital and magazine subscription. One month later, the website isn't accessible and the magazine isn't showing up. Customer service is non-existent and won't respond to emails. Maybe getting delivery by carrier pigeon would be better. The gift giver is asking the bank to cancel the order. Just save yourself the time and hassle and don't bother.

Date of experience: January 10, 2023
Colorado
2 reviews
0 helpful votes
Follow Ian H.
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I am an American who has subscribed to The Economist for 15 years. I have appreciated the European perspective on global news. The Economist used to be a very balanced news publication but I'm sad to say that they have lost independent thought and have gleefully boarded the liberal bandwagon. I am unfortunately cancelling my subscription to The Economist to seek unbiased news elsewhere.

Date of experience: September 7, 2023

Overview

The Economist has a rating of 3.1 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. The Economist ranks 4th among Economics sites.

service
5
value
5
shipping
3
returns
1
quality
5