Overview
HerRoom has a rating of 3.6 stars from 3,685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HerRoom most frequently mention great selection, good quality and long time. HerRoom ranks 6th among Plus Size sites.
Instant Feedback
Disappointed with chat expert. Gave a generic response when I was looking for a high lift and support bra. Showed me a basic stretch bra from wacoal that I knew wouldn't offer much lift. I ended chat quickly. Hoping I did better based on "the fitting room" recommendations.
I was looking for a second item (I call it a cami/camisole) but all you would show was full length. I don't need a bra, just something for comfort and privacy.
Never received the order so I wouldn't know. This goes to say be very careful ordering from these online sites. Save yourself the trouble and shop online from a trusted retailer!:)
*Redacted by admin
Hello Monoquia - Our records show that all your items were shipped and delivered to you. They were sent in 2 shipments and both shipments show proof of delivery. It is unfortunate that the location for delivery has no secure location for the packages to be delivered to. We cannot be responsible for package theft.
I went online and reordered 2 items I had previously ordered years ago (38DD) and wanted them back again. I did not consider that I had lost weight (30 lbs) over the past 5-6 years and ordered (36D) so when they arrived they were a struggle to get on (body briefers). I returned them through the post office last week and feel like I need to be present to try things on in the future.
The items I was able to buy when living in a large metro area are not available now that I live in a small town. I'm so pleased to be able to find them at Her Room.
Great delivery very fast the wife loves the fabric & colours and the size is great to highly recommend. Highly recommended what a great team Herroom, are many thanks Doug
I ordered 10 pair of 100% nylon size 5 underwear after a lot of searching and reading reviews. After placing the order and being fully charged and expecting to receive the underwear, I was notified of a lengthy delay. In other words, I was sold underwear that was not in stock! That should never happen in my opinion! When the package arrived 5 weeks later, the fit was huge so I returned all of them and had to pay $9 shipping at the post office. The entire experience was terrible.
Hello Michelle - Our records show that while placing your order, you selected pre-ordered items with a ship date the week that we sent them to you ultimately. During check out, you checked the box confirming you were aware of this delay. Your shopping bag to displayed this ship date as did your check out screen. We apologize you did not see all these notices. The good news is that we were able to source the item for you while most other sites won't even give you the option to order if not currently in stock. It just requires a little time and patience. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager
I have used this site in years past and they are consistently great at getting my orders processed and shipped out in a timely manner. The items I have purchased are of great quality and price and I highly recommend HerRoom for your personal needs.
Well I am almost 70 yrs old. I am through with the underwire bra days. I have purchased $60.00+ bras for the last time. The last one were tearing my skin off. I bought that other crap out of elastic. Well let's say DD's can't wear those. Then I found HER ROOM. OMG I am in heaven. I purchased just what I have been searching for. FOR UNDER $30.00. In every color you could imagine. There is so much more.
Thumbs up people...Thank you
I was notified 2 of the 3 bras I ordered had shipped. When the package finally arrived only 1 bra with a note the other was damaged and didn't ship. In the meantime I was charged for both. I emailed them from their website Saturday September 21st and received an automated response. The response said they would get back to me shortly. On the website I think it says within 48 hours. Nothing by Wednesday Sept 25th so I called and waited 15 minutes before leaving a message. It is now a full week and 2 days after my original email and still nothing. I am fed up and want a refund for the 2 bras that are now limbo.
I was notified 2 of the 3 bras I ordered had shipped. When the package finally arrived. In the meantime I was charged for both. I emailed them from their website Saturday September 21st and received an automated response. The response said they would get back to me shortly. On the website I think it says within 48 hours. Nothing by Wednesday Sept 25th so I called and waited 15 minutes before leaving a message. It is now a full week and 2 days after my original call and still nothing. I am fed up and want a refund for the 2 bras that are now limbo.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sheila - I believe what you are looking for is a bralette rather than a camisole. We have responded to you and provided a linke. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager