logo

HerRoom
Questions & Answers

3,685 reviews
64 questions & answers

Hi Wilma, I live in the UK and can not make this call. Why do I have to call you to answer my questions? Send me an email address to discuss this

Asked by Christine B. on 3/8/2018

1 Answer
Wilma W.3/8/2018
Hello again, Christine. I wish you had mentioned that you do not live in the USA. We do not provide 2nd day air to the UK. We use a third party by the name of Borderfree who handled your shipment to the UK and provided you with tracking information. IF you feel your package did not arrive as promised, please review their emails to you for guidance on who to speak with.

Fond Regards,
Wilma
Customer Service Manager

Add your answer