How would you rate GeneratorSite?
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North Carolina
1 review
1 helpful vote
Follow Jerry E.
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Same experience of ordering a generator and being immediately charged but nothing received for over two months. If using this site or Wise Sales use PayPal or credit card only. After over two months of no generator and no refund I finally through my credit card company got my money back. Have to do so within 120 days (file a dispute). Guess they got access to a interest free loan for two months +. Just don't understand this business practice.

Date of experience: July 7, 2015
Nebraska
1 review
1 helpful vote
Follow Hugh M.
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generatorsite.com will accept immediate payment however it is highly likely thta you will not receive your order in a timely fashion. I have waited over a month for them to fulfill my order of the Honda EU200i companion pack of generators. After the first week of no shipment I made my initial contact and was told the order would ship soon, after 2 weeks I called again and same story. I was finally shipped one of two but after one month I still do not have the second generator. :(. ... Thank goodness I paid with Amazon payments and they are now involved. Honda should consider pulling their distribution, and Amazon should refuse to accept their payments... This is the first time I have ever written a bad review about any company.

Date of experience: March 30, 2015
Illinois
2 reviews
7 helpful votes
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Stay Away!
December 22, 2014

Stay Away! They back-order generators and charge your credit card up front. Takes a month to get a refund on a cancelled order (after you turn it over to your bank) Big headache!

Date of experience: December 22, 2014
California
1 review
1 helpful vote
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FRaud operation
September 28, 2015

This company is a fraud operation. Stay away they do not ship. They charge your card and do not respond.

Date of experience: September 28, 2015