My first time ordering glasses online. It went well. I was able to download my prescription from MyEyeDoctor. I did not succeed in trying on glasses online, but I knew what I was looking for. Found the frames and voila! No line bifocals, ultra thin lenses, blue lenses, the works. And it all came together beautifully.
The eyeglasses were spot on. Unfortunately they got damaged a few months later, and I couldn't navigate the site to get service. All I needed was the right lense replaced. However my prescription has changed and no point in repairing them.
I had a fantastic experience with Eyeconic! The ordering process was smooth and hassle-free, and the product quality exceeded my expectations. The customer service team was responsive and helpful, ensuring that I got exactly what I needed. My order arrived on time and in perfect condition. I highly recommend Eyeconic to anyone looking for reliable and stylish eyewear!
I've purchased frames for 4 years, that's 4 beutiful frames w progressive, transitions...
My last pair was a bit to big, I have very small face. I contacted eye onic. They told me to put it back in its envelope. & just drop it off w UPS and voila. They received confirmation and i picked out a flex pair. I love the Try on feature, it helps with quite a decision! I try on frames the ones I like. Than screenshot me wearing some glasses and I let my girlfriends weigh in. I have been happy w every pair I've received. They darken when I'm outside and there's no lines on my lenses! Give it a try
Cheryl
This is my 3rd time ordering from eyeconic. I have been very happy with the quality of each pair. I get progressives & sunsynch. It works so well, I had to look at my glasses to see the color change! My eyes can stay relaxed and comfortable in any light, near or far. Easy fast ordering and I can get my eyeglasses & pay over time. There customer service 8s excellent and this time I got the colorful glasses! Oh and these glasses dont slip off my small face!
It 4 days to get my order placed. It was repetitive and frustrating. My previous experious was not bad, but this one required alot of work. I chose 2 beautiful pairs, but just couldn't get the order placed. I removed 1 pair and called for help. The customer service agent fixed it, but I still wont have my glasses b4 my birthday. I still need a spare pair.
I been using Eyeconic for 3 years and is way better to wait for an Optician with goals to make sales not focusing on your eye care needs! With Eyeconic you choose what you need with all their lenses options you have control, also gorgeous frames to choose from!
It's a little hard navigating through the website through a mobile phone. Other than that, I really enjoy ordering glasses from here. I ordered my glasses a couple years ago and now I ordered prescription sunglasses!
I order from eyeconic because my VSP Vision Insurance works with them, which makes it the best deal and super easy ordering. I've only had good experiences getting my contact lenses, and I've yet to have an issue with quality. They keep me happy, I come back year after year.
It was very easy. I just logged in and my insurance was applied to the price of the products. I located the drop bar and choose "contacts". I chose the type I wanted (conveniently, there are filters you can use to narrow down your search) After clicking on the type I wanted the first step was to easily add a picture of my prescription. It was saved so I didn't need to add it the next time. Then payment method. Also saved so I didn't need to add it the second time. The hit the order button and done!
I first chose the wrong contacts and the diameter was fixed, could not be changed. Luckily it was wrong and I found the correct box of contacts that had the proper diameter that matched the prescription.
I uploaded my daughters contacts prescription and placed my order last week on 2-15-25 just received notification that you did not receive it, in which it was Uploaded. If it was incorrect on the prescription calling the place where she got it done which was Vision Works should have been done to verify!
Overview
Eyeconic has a rating of 4.4 stars from 1,863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service and great experience. Eyeconic ranks 5th among Eyeglasses sites.
Instant Feedback
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Business History
Eyeconic® was founded in 2011 by VSP®, a not-for-profit organization. Our roots in vision care make your overall eye health and wellness a priority. The same level of care goes into every pair of high quality eyewear and contacts we sell.
YOUR EYES ARE IN GOOD HANDS.
It’s our mission to help you find the perfect-for-you pair of eyewear or contacts as well as care for the eyes behind them. With access to our network of over 38,000 doctors and free frame adjustments, you can trust that Eyeconic is always looking out for your eyes.
QUALITY YOU TRUST.
Every eyewear purchase goes through a 25-point inspection process to ensure it’s just right. But if you’re not fully satisfied with your purchase, returns are free and easy.
WHAT YOU SEE IS WHAT YOU’LL PAY.
Single-vision lenses are always included in the pricing. Plus, if you have vision insurance, you’ll see your savings as you shop.
OUR VALUES: INTEGRITY, TRANSPARENCY, EMPATHY, INNOVATION, INCLUSIVITY
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members