Eyecandys

FRAUD, THEIR RETURN POLICY AND THE WAY THEY DO BUSINESS IS A SCAM! LOOK AT THEIR RETURN POLICY "If you need to cancel your order within 3 hours of placing it, we can process the cancellation with a 15% admin fee, and we'll refund the amount to your original method of payment. For cancellations requested within 3 to 8 hours of placing the order, the refund will be issued as store credit. Unfortunately, after 8 hours, we're unable to cancel the order, as it's already being processed by our warehouses."

I bought some contacts. I was debating, and I finally decided I would try them. I asked about return policy. She said it's 30 days. No thats not true. Also if you are ordering, you have to make sure you order two. Apparently they do not sell you the pair as one. Very unhappy!

I love this site. I've ordered from eye candy's quite a few times. They have a huge variety of brands. I've been happy every single order. One thing though, the shipping. The cheapest one 7-10 working days, more like 15 or 20. The crazy expensive option that's like 20$, fast. Always get it early, in few days.

The only reason I gave them 2 stars instead of 1 is because I paid for express shipping (I wanted to make sure they'd be here for my birthday) and they arrived in 3 days. The quality is terrible and they're overpriced. I've tried to wear mine 4 different times and the discomfort is just unbearable. The longest I could stand was 5 minutes. My eye stung the entire time. The color fades in over your own iris so your vision is obstructed. And you can feel them the entire time as if they're flipped inside out. But I tried them both ways and the pain was the same flipped inside out or not. $25 $30 for each eye you'd expect them to be better quality, especially since I used to get mine from the local beauty supply for 3 years at $25 a pair and NEVER had an issue.

I ordered several contacts. I'm a repeat customer. No response until I reached out saying I'm filing a claim. Instead of sending remaining order. They are saying full refund, but nothing. Now it's not showing on the venue I ordered on I'm filing a claim with PayPal & my bank. Be careful sending money for a product that won't deliver.

I ordered three pairs of contacts, two were great but one was very dry and uncomfortable. I posted an honest review for each. Now, I see that my negative review is gone (haven't checked if my positive reviews are gone) and also my account has been DELETED. I can't log in or reset my password, the account no longer exists. This company is so shady.

The order didn't arrive - they claimed that they got the package back (but I never even received a sending reference) and want me to pay more money for th3 lenses plus again the Post fee. Plus they don't answer my Emails. $#*!ing SCAM!

The good reviews on their site convinced me to get their Toric coloured lenses. When I wore it, my vision is blur. Nothing close to normal Toric lenses that I'm wearing. Furthermore, my right eye got infected and was sore for a few days. I tried to write a bad review on their site but it was never approved (this is why they only get good reviews). So I wasted almost $100 in my own currency for the $#*!ty lenses.

Do not use this website! The customer service is absolutely awful. I did not receive half of my order and it has been over 3 months. They refuse to give me a refund or store credit as they are "not responsible for any misdelivery". They also said if they receive the package back they will refund me minus the shipping cost. How is my pacakge getting lost for months my issue as a customer? How about you treat your customer right and provide basic compensation that any other company would.