This shop took payment through pay-pal, then told us the product ordered wasn't available and offered a replacement. They conveniently sent "updates" until we were beyond pay-pal's refunding ability and then disappeared with the money. Their phone number does reach an answering machine, but they do not return calls. Avoid this company at all costs!
I ordered and they sent me the wrong bulbs. So I sent it back and they said they did not have what I needed. So the refunded the cost of the bulbs but not the shipping. They would not return my $10 shipping even though the mistake was theirs.
Absolutely terrible service! After a month of waiting and trying to contact ebulb I have still not received my items and I am struggling to get my money back from.
Wouldn't recommend them to anyone. Avoid!
This site is a scam. I have similar experiences to your other reviewers - made order, they took the money and sent no goods, and they will not repsond to emails or return calls. ALthoug in my case it was not a huge amount, but it is the principle of these types of people praying on the unwary. I hope this review helps to put a stop to their il-gotten gains, but I will be reporting to OFT and Fokestone police as what they do amounts to theft in my book. Also BEWARE etvshop.co.uk - it is the same address and phone number - obviousley they are not content with low cost items anymore... Oh the greed.
It's a fraud! They don't answer your calls or emails when you chase your order. They use Paypal in debiting from your account and yet no bulbs were delivered until now. Totally rubbish! Beware.
Ordered bulbs that never turn up. They take payment and never deliver. Then they do not answer the phone or email to cancel the order.
Avoid they are a con.
This is obviously a fraudulent outfit. Order placed 18/9/10, no merchandise forthcoming. Refuse to answer phone, answered first e-mail - full of apologies, would investigate etc, 2nd e-mail Katie promised a refund if requested - still waiting -letter sent recorded delivery, still no response. Matter referred to trading standards221/12//10
DO NOT USE THIS SITE!
DO NOT USE THIS SITE!
Sadly the same as previous reviewers. They take the money from PayPal, and don't send the goods.
AVOID, AVOID, AVOID.
The website is now down so they have probably done a runner anyway
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members