American Home Plus

I have never written a review before in my life even though I actually owned a online financial company. Please DO NOT buy from this site. They have no customer service and products that I ordered 2 months ago still have yet to arrive. In fact they claim that the items might not be delivered for another 15 days.

In the past 6 months I have ordered over $30,000 worth of fixtures and equipment for our new home online. The online process has worked great and saved us thousands of dollars. This site has been the ONLY disappointment we have experienced.

I would never write something like this but felt it important to spread the word if it helped someone else avoid this mistake..

Listen to all the others and do not do business with this company! I received an order 25 days after I cancelled it with a confirmation number. I received nothing from the vendor either via a call or e-mail regarding a ship date despite nummerous attempts on my part before cancelling. When it arrived nearly four weeks later due to their error, I was expected to pay for it or pay a 40% restock fee on a $650 item. I ended up spending my own $75 to ship the item back to the manufacturer. They still called and were abusive and profane when demanding a restock fee. This is the worst company I have ever dealt with in my life. Please save yourself the grief and avoid this company.

I placed an order on Feb 25,2010. Was told I would receive shipment within 2-3 wks. After hearing nothing, I had to jump through hoops just to get someone to tell me that my order was back ordered until mid April. When we still received nothing, I had to research again to find that now the order won't arrive untill June. The company is very neglegent in keeping customers informed of their orders and make stipulations regarding cancellations. Absolutely a company that should not be trusted!

I wish I had seen the previous comments before we tried to do business with this company! My husband's company remodels homes, and has bought fixtures and supplies online and saved lots. An order was placed (and charged) 10/19/2010. On 11/28/2010, we received an email that the fixture was not available. It is 2/23/2011, and after 13 calls to the company, we have yet to see a refund! The poor receptionist is tired of hearing from n=me, but cannot actually connect me to someone to talk to about this. I always get transferred toa voicemail, and get no response. DO NOT BUY FROM THIS COMPANY!

Ordered an item. 3 weeks still had not received it and was told that it would ship the next day. Called a week later and was told it would ship that week. Called the next week and was told the item was on backorder. At that point I canceled it and was told I would not see the credit until 2 weeks. I have decided to dispute the charge with my credit card since these sharks have no interest in refunding my money for goods never received. They will lie. Stay AWAY from AmericanHomePlus.com!

I wish I had seen this site first!

I used a site service that showed me the prices for an item I wanted to buy. AmericanHomePlus had the item I wanted at the best price so I went ahead and purchased it. The site listed that it was available to ship in 24 - 48 hours. Over 20 days later I was still waiting. In the meantime my credit card company called me that odd charges were being submitted so we cancelled the card. The charges were coming from Arizona that's all we knew. After another call to find out where my order was they said it was just getting on the truck from the factory so it couldn't be cancelled since it was in the process of leaving the factory. I said to cancel it as I'm renovating and can't live with the continual delay. They said it would be a 40% restocking charge (which would be hundreds) since it was in shipping. I told them "Good Luck" since the bank cancelled the card. They have phoned and sent emails asking for the 40%. Today I looked up where their domain names (web site addresses) are registered out of - and guess what? Arizona. SCAM SCAM SCAM.