Electronic ArtsReviews 170

After initially depositing $95,000 and growing it to $210,000, I was shocked to discover how difficult it was to withdraw my funds. The experience was incredibly frustrating and left me feeling devastated.

I bought EA gamepass. It didn't work. I tried again and was charged both times but still got nothing for my money. How are they not in jail for theft. All over the internet it says they rip people off. There is no way to complain, No phone number, not even a email. This Company is garbage.

I have been using EA Sports for video games like a decade from now and there was a old account I tried to recover. But due to rigid and systems that aren't able to change email address or simply delete a account. They made me answer questions that are very personal and sensitive. Then they think I am not the original owner of the account. I am aware of following the policy and understand it. But to a point, where if they know there's no solution to getting old accounts back due to outdated recovery questions and simply change or delete the locked account. They made it too complicated! And i would suggest a update where they can simply delete accounts inactive for like 5+ years as it will cause less worry and stress. If this keeps up, I will no longer be happy with their services or buy games from EA itself.

I should not have to log in to 2 different launchers and install yet another launcher to load a single player game I purchased through a 3rd game site. Top it off with the support forums and help pages that EA provides if I could gives negatives star rating I would put them at -5 stars, they are THAT bad.

They banned me for absolutely no reason. I did nothing wrong, and when I appealed and inquired what I had done, they just kept sending me the terms of service. I read the entire document, and didnt violate anything in it. Theres no transparency. Guilty until proven innocent. Stay away from this company. Worst service Ive ever encountered.

Charged me twice for one subscription, know they did this, and refused to refund it. They were concurrent, for the same thing, I am one person, and they could see the accidental duplicate (fault of their agent who helped me get my account working) was never used.

STILL SAID NO REFUND

They can't be reached by email or phone, and chat is broken 9 out of 10 times when you try to visit. Their way of limiting contact instead of helping.

I have played FIFA football since FIFA 2001 after moving from PES, but this EA FC 24 is by far the worst game I have ever played. To be honest I get depressed rather than find any enjoyment from it. The main reason is that it is not a realistic simulation game.
When I play against the computer their players are ridiculously fast, if you can tackle them you either fall over or the ball rebound back to them. They block every shot you make and the computer goal keepers makes ridiculous saves, almost 13-17 saves per game.
Your defenders either run backwards or just stand there.
It is obvious that EA sports makes the gameplay so bad because they want you to spend money on FUT.
Look how many complaints they get about their video games and EA FC 24, but you can tell they don't care because they don't do ANYTHING about it.
I am not going to buy anymore football games from EA SPORTS ever again, I only bought EA FC 24 because it was reduced in the black Friday deal, but now wish I had saved my money.

Overpriced or some type of gambling.mainly established in games pay pay pay for everything and with all the money game still trash filled with cheats or not done

I bought Roaring Heights through the EA app for my Sims 3 game on 12/31/23. In my EA order history on the EA website, it gives me a code to register my game. The code does not work. I asked for help starting on 1/6/24. I've talked to 10+ people at EA now. They all gave me excuses but no one would give me a new code or a refund. Today I talked with someone over an hour and in the end, they told me the refund window ended so there was nothing to be done. I requested to speak to a manager, they told me they couldn't transfer me. I have sent everyone screenshots of proof that I bought the game and that the code doesn't work and now apparently, there is nothing to be done. Months of dragging this out, explaining my case to multiple people and no one could help me or at least try to make it right.

I have many other expansions for my game bought through the sims 3 store and the one time I try through the EA app, this happens. This is not user error.

If I could leave a lower rating I would because Electronic Arts consistently and habitually prioritizes profit over any other business, game development, or moral responsibilities. If you ever plan to play any of their mediocre game you are required to have an EA account in order to access any online features which would not be a problem on its own if Electronic Arts did not routinely disable accounts without warning removing any online functions from their games as well as any future EA games to be released or bout out.

The GUIDELINES of the company is stupid! There are of no help! My PSN account was linked to another account and now I am unable to link it to an account that I created! They kept asking me questions about this mystery account that I HAVE NO ANSWERS for because I didn't create it. THEY NEED BETTER RULES!

This is the worst game company, they logged you out and they make you loose all your progress and all you've have spend on the game.

Why link an account to steam if I can't even use it? I've found this company to be garbage. I've tried downloading multiple games through steam that require an EA account and it doesn't not let you log in if your accounts are linked. EXTREMELY UNHELPFUL. Don't think these games should be on steam if they aren't going to work hand in hand. Take off the choice to link accounts if it's not gonna work.

EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck EA, you suck

I was loading up Battlefield 4 when the EA Black Friday sale add came up, so I made the mistake
Of clicking on it as it was offing all the content that you don't have... so I ordered the lot thinking I was getting the UCAV, but to my surprise they sold me all the content that i already had, and no UCAV (the only content I got that i never had that the SCAR)
So i asked for a refund as how can they sell me content that I already had.
I did offer that if they could give me the unlock for the UCAV they could keep the $70, but all I have received is a bunch of BOT REPLIES asking the same questions over and over again, It's now January and I still do not have a resolution just heaps more BOT REPLIES...

#SCREWEAGAMES

A company that you don't respect its customers at all and the worst company I have dealt with in my life

Their response to consumer backlash for not liking $#*!ty bug riddled games is to talk down to their consumers and chastise them for not liking those $#*!ty bug riddled games. To add insult to injury, you have to install the EA Launcher and make an EA account to play their degenerate games even if you purchased the game from Steam.

I'm just thankful to the company for childhood, starting from their NFS video games series, ending with the Sims which I also admired playing back in the days.
Unfortunately, they have stepped away from the development of the NFS and that's a pity, cuz these guys really knew how to create remarkable videogames.
I wish I had at least one opportunity to play some video games from them which would be of the same quality, with the same thrilling plot and awesome cast as it was two decades ago.