The urn I ordered arrived damaged. They refused to fund the fees to courier it back to them claiming it was the natural grain of the wood. No! It was dented - its a smooth/gloss finish on the wood with a chip on the side! Tried taking this up with them but have been thoroughly ignored. They don't care about their customers, their products or services. Should have known better - their website was the first clue - doesn't have proper security settings and Google flags it as unsafe.
Thank you so much for your help in providing the Gold Sparkling Coffin for my husbands funeral today. I wanted tell you how amazing it looked, especially when the sun shone on the gold sparkles. My husband was larger than life and deserved a coffin which befitted him. This was truly beautiful and the sign writing just perfect. Thank you again you made the celebration of his life exactly what he would have wanted.
Urn received very poor quality and never received what was described. When trying to return they have tricked into it being a non returnable item. Terrible. Had to give a star to leave a review but would not give any stars if I could.
My mother loved her garden, so I wanted to buy a suitable urn with a floral design. I chose a ceramic one with a sunflower on the front. I telephoned the coffin company and a very nice gentleman helped me with ensuring I ordered the correct size. My urn was delivered this weekend and is absolutely beautiful. Thank you so much for all your help at such a difficult time.
How impressed I am with your service. I ordered a coffin and it was delivered to the mortuary the next day. The workmanship of it was beautiful. My mother would have been entirely satisfied. Thank you so much, it was another worry off my mind at such a sad time. I will recommend you to everyone I know.
Last week I purchased a coffin for my grandad bryan who passed away. Had to get a fair sized one for his 3rd leg. So far its been brilliant and have had no complaints from him. Propper ding dang doo. Also i will be buying another as hopefully my grandmar barbra will pass soon and i will be minted. Time to buy one of them electric scooters all them kids are on.
We bought a wicker coffin for our cat. The Coffin Company were very helpful on the phone before we put in our order. The coffin was delivered ahead of schedule. The quality was excellent, with a lot of detail, lovely lining and handles to lower the coffin. All eco friendly.
The coffin was a fitting container for a special send off our cat deserved.
I spoke with a gentleman called Mark.
When making the initial call to get an idea of when a casket could be delivered to Manchester, I was quite abrupt with him due to the unclearness of time frames.
However this was a genuine misunderstanding. I didn't realise that Mark was being vague because he couldn't give me a time frame without an order.
Once my order was placed the necessary checks were done and the casket arrived the next day.
Thank you so much for such a beautiful quality casket at speedy delivery.
I would like to say a massive thank you to the Coffin Company, for excellent customer service. My mum passed away a few weeks ago, her favourite flower was a sun flower. I found the perfect urn with a sun flower on it. I purchased the urn last Saturday, I received a email from Dorothy Davenport to let me know when it will be delivered, I received the urn yesterday and it's beautiful. Thank you Dorothy, thank you Coffin Company.
PLEASE DON'T HESITATE IN BUYING FROM COFFIN COMPANY FIRST CLASS COFFIN WITH AN EVEN BETTER CUSTOMER CARE SERVICES IN MAKING SURE THAT ONE OF YOUR HARDEST CHOICE'S YOU HAVE TO MAKE BE THE PERFECT CHOICE FOR EVERYONE INVOLVED..
Overview
CoffinCompany.co.uk has a rating of 2.9 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. CoffinCompany.co.uk ranks 5th among Funeral sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members