ClockCanvas

Overview

ClockCanvas has a rating of 4.2 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention and customer service. ClockCanvas ranks 1st among Clock sites.

service
85
value
45
shipping
45
returns
24
quality
62
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763 reviews
How would you rate ClockCanvas?
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California
1 review
0 helpful votes
Follow Gilad T.
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I'm of two minds about this image. One the one hand, it is indeed beautiful. On the other, it is much more faded than what the website shows. Specifically, the colors are much less vibrant and don't pop nearly as much as in the image on the website. So I'm moderately happy but not delighted.

Date of experience: March 2, 2025
Maryland
1 review
0 helpful votes
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Satisfied Customer Here
February 17, 2025

I have ordered several items from Clock Canvas, and been very pleased with the construction, quality, and the look of each canvas. The one time I received something that was not as I ordered, Clock Canvas was quick to remedy the situation. Certainly will not hesitate to order from them again and refer them to others.

Date of experience: February 7, 2025
GB
1 review
0 helpful votes
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Quick Customer Service Response
December 17, 2024

Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x

Date of experience: December 7, 2024
Florida
1 review
0 helpful votes
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Gave them a second chance and disappointed
January 17, 2025
Updated review

The first print was sent with a frame I had to assemble Some of the pieces for the frame were missing and while I could have fixed it the canvas didn't fit into the frame So they sent a smaller version already framed and the colors were muted and very washed out No vibrancy at all compared to the image online Quality control issues So I paid for the large one that wasn't possible to display and the second smaller one as a replacement is nowhere near as vibrant as expected They wouldn't refund me for the first one

Date of experience: January 7, 2025

Awful. Canvas doesn't fit into frame tightly Instructions not sent but you tube is dated and instructions for building frame is incorrect as different parts provided.

Date of experience: November 16, 2024
Arizona
1 review
0 helpful votes
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Terrible Customer Service
February 18, 2025

Been waiting three weeks for tracking information. Nothing. Customer service inquiries have provided no information.

Date of experience: February 8, 2025
New Jersey
1 review
1 helpful vote
Follow Gianine I.
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Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!

Date of experience: November 4, 2024
Akhmed S. ClockCanvas Rep
4 months ago

Hi Gianine, I am sorry for your poor experience. Our goal is to provide the best customer service possible, and I apologize that we fell short here. I have reviewed the case, and your cancellation attempt was made after the product had already shipped, so we were unable to cancel the item as it was with the couriers on its way to you. Delivery dates can move depending on the courier, and I apologize that this happened to you.

Illinois
1 review
0 helpful votes
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Great quality
December 29, 2024

Looks great - the material is good quality, a thin canvas-like print

Date of experience: December 19, 2024
Kansas
1 review
0 helpful votes
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Great product
December 6, 2024

Overall easy shopping experience with great products to chose from.

Date of experience: November 26, 2024
Alabama
1 review
0 helpful votes
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Forrest strolls
October 25, 2024

The first picture they sent did not fit the frame. They eventually gave me 25% back and sent me one that was already framed. I am pleased with the final product.

Date of experience: October 15, 2024
AE
1 review
0 helpful votes
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Beautiful and high quality
November 28, 2024

Really great products and designs, would buy from clock canvas again

Date of experience: November 18, 2024