The online experience was smooth and. Pleasant. I initially didn't receive an invoice and tracking number when submitting my order, but reached out to customer service and they able to send me all the necessary information. The shoes themselves are of fairly high quality and height increasing sole is comfortable to walk in for short periods of time. One thing, the claimed 3" increase is false. The increase in height is more like 2" to 2" and 1/4. Overall pleased with this product.
1. Excellent service from Jessica. Jessica is a very nice person representing your company. 2. The transport is easy to track 3. The packing is properly done. 4.product quallity is as advertised. Thumbs up for your team.
Hi Tony,
Thank you for your wonderful review! We’re delighted to hear about your positive experience with CHAMARIPA. Jessica say thank you!
We also provide customized service -you can choose materials, color, height,personal logo or no logo, pattern, personal designs...custom shoes according to pictures, or up to your ideas. Feel free to contact me if you are interested.
Thank you once again for your review.We can’t wait to welcome you back and provide you with an even better experience next time.
Sincerely,
Chamaripa team
Nada que objetar a la calidad del zapato. Sin embargo, el servicio posventa deja muchísimo que desear. Compré en noviembre cuatro pares de zapato con vistas a la Navida. Dos de ellos no le quedaban bien a mi hermano, por lo que quisimos devolverlo, hoy he recibido el reembolso, el cual no ha sido completo, ya que al haber usado un descuento no me han devuelto lo que gasté por ambos zapatos, sino que me han descontado también parte de los dos zapatos que me he quedado por no beneficiarme ya del descuento por lo que cuatro meses más tarde los dos zapatos que me he quedado me han salido más caros. No solo eso, sino que el proceso de devolución es caótico. Primero me dicen que si puedo poner unas plantillas, que si lo puedo regalar y me hacen un descuento. Después de decirle que no que quiero mi dinero me hacen devolverlo por mi cuenta teniendo un coste solo el envío de 45 €. Además, no verifican que el pedido haya llegado hasta que ellos quieren por lo que los zapatos llevan un mes en su almacén y ellos tienen mi dinero. Por más que lo he reclamado ha sido imposible recuperar el dinero hasta hoy y ya digo que no ha sido completo. Definitivamente no volveré a comprar porque aunque la calidad del zapato no sea mala no me dan seguridad
Hola Cristina,
Gracias por tomarte el tiempo de compartir tus comentarios con nosotros. Lamentamos las molestias ocasionadas. Nuestro equipo de representantes de atención al cliente VIP lo analizará y te dará una solución lo antes posible. Consulta tu correo electrónico o mensaje de WhatsApp. Gracias.
Best regards
Chamaripa team
No se puede publicar en la página web el mismo precio de unas zapatillas de cualquier talla de las que puedo elegir y si no hay talla 45 en stock me dicen que tengo que pagar más del 50% para obtenerlas. Ejemplo unas zapatillas que cuestan 165 euros si necesito la talla 45 y no hay en stock me piden que paque 89+165=254 euros. No es mí problema que no exista en stock la talla 45 sino del fabricante y en ese caso quitar de la página web la talla 45
Great! Awesome, don't have any complaints! Shoes look and fit great
Hello Reed,
Thank you for your excellent review! We're thrilled to know that our CHAMARIPA elevator shoes have made a positive difference for you. We are committed to providing top-quality products and outstanding service, and your feedback helps us achieve that. Should you need any further assistance, we're here to help.
Kind regards,
CHAMARIPA Customer Service Team
I have been with chamiripa for almost 6 years now and their quality and service only seems to get better. Their standards too.Sophia is handling me and I cannot thank her enough for here patience, perseverance and total commitment to the clients needs. May God bless her. I will continue to be their client for years to come and yes if possible recommend them to others too.
Hi Jayakrishna,
Your glowing review has put a smile on our faces!
Thank you for your continued support and for recommending us to others. We promise to keep delivering exceptional products and service.
Sincerely,.
Chamaripa team
The worst online shopping experience! I purchased shoes for my husband, right after paying I called them to make sure I dis everything right, and no one answered the phone! One day later I get a WhatsApp message and find out that it will take 15! Days to make the shoes! I immediately wanted to process refund, but they told me it's impossible! I told them I paid extra 20$ to get the shoes in 4-7 working days and Norah told me I paid to get shoes after the making! Which means 15 days + 4-7days! I tell them I can't wait for so long, and they suggested to make the shoes in 10 days. And again the refund is impossible. I've also written the customer service and got no answer!
Never buy from this company, they just make money, are not customer oriented and for 300$ this is not the service we deserve!
Hi Mary,
First and foremost, we genuinely appreciate your feedback as it helps us understand our customers' experiences and areas where we can improve.
We sincerely apologize for any inconvenience or dissatisfaction you may have encountered, and we would love the opportunity to address your concerns personally.
The boots model H02B145B011DE you ordered is made to order, will take about 10-15 days for production. You can see that there is a tag"Made To Order In 15 Days" near the product name, it means this model does not have exisisting stock. We make the shoes separately after customer place the order. So it will take about 10 days to make it. And express shipping to US is 4-7 days after shipping. So if you need the shoes in a short time, we suggest you choose other models in stock, which we can ship it immediately.
But it is a pity that the order was cancelled and refunded as your request. We hope that we will have another chance to serve you again. I believe that we can do it better next time.
Really appreciated your feedback, it will help up to make improvement.
If you have any further questions or need any help,please feel free to contact us again on whatsapp or by email.
Best regards
Chamaripa team
As a satisfied customer for over 5 years I have to say a big thanks to chamaripashoes! Really high quality shoes make me look taller as they promise without sacrificing comfort and without pain... Recommend to anyone who wants to look taller! Advice for everyone, the sizes are different from country to country, you just have to measure the leg in centimeters and according to that adjust the right size. They also have courteous and quick service to answer questions... I'm glad I found this company!
Hello Dayelet,
Thanks for taking time to write review about our shoes and service. It is a great encoragement for us.
About the sizes, under most conditions we can choose the size according to our normal shoes size. But sometimes, different brands have different sizes standard, which is easily confused.
So if our customers not sure, we customer service team is very happy to help❤ Feel free to contact us!
Welcome to the CMR next time.
Looking forward to hear from you again.
Best regards
Chamaripa team
I experienced quick responses and helpful communication.
Dear Nader,
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next purchase even better, please don’t hesitate to let us know.
We can’t wait to welcome you back!
Warm regards,
Chamaripa team
I have ordered 3 different pairs of shoes from Chamaripa, and I have been pleased with each purchase! Not only do they serve their purpose of providing additional height, but they are stylish as well. I've gotten many compliments on how they look. I've even exercised/went to the gym in one of the older pairs and had quite effective workouts. I am very happy with the products from Chamaripa, and I plan on purchasing more!
Answer: I have wide feet so I bought a half EU size bigger and it's perfect for me
Answer: Yes, we offer 90-day return guarantee, if you need to return or exchange the items please contact us.
Chamaripa has a rating of 4 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chamaripa most frequently mention customer service, good quality and fast delivery. Chamaripa ranks 22nd among Shoes sites.
Hello marc,
Thank you for taking the time to share your feedback with us. We’re delighted to see that you had a positive experience overall. Your input is important to us, and we’re committed to making any necessary improvements.
About the height, the height is measured from the bottom of the back heel with the very top where you rest your foot. If put the shoes on, the height may be compresseddue to weight. Also, there are other factors that may not give you the height that is stated. These factors maybe you are not standing straight and you are not putting the feet to the back of the heel. We can guarantee the height is true to advertised when measure the shoes itself from bottom to insoles.
If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Warmest regards,
Chamaripa team