BookOnline

Called to inquire about adjoining rooms for a reservation this summer. Ethan was most professional, personable, and patient. It is rare to have a pleasant experience on the phone in making reservations anywhere as of late. I actually enjoyed talking with Ethan!

Ryan was very helpful. Very nice & polite. No problem making reservations. He covers everything so you don't have to ask any questions. More people need to be like him and this world would be so much better off.

We spoke with your Customer Service Representative Michael Anthony. Michael was very nice, patient, knowledgeable, and professional. He explained the process and answered all of our questions. He did a great job!

My son is is driving from Washington DC to Florida and with his dog lots and lots of traffic so decided to stay got stuck in a place with no connection. He called me up. We merged calls with this wonderful woman, Paige and she took the time to find us the hotel that was dog friendly in Richmond Hill Georgia. Her help was so appreciated when my son was stressing out

Mario provided one of the most exceptional service experiences I've ever. Traveling from out of town to meet family for an event when there is a major event taking place on the same weekend made me very anxious. Mario talked me through it and helped me book the best arrangements to fit my families needs. He was able to answer all of my questions and was so very patient with me. Thanks again, Mario you're the best!

Absolutely amazing! Was super helpful had nothing but good intentions. She took her time to help and find the best deal rather than trying to get me off the phone quick and that was greatly appreciated. We need more people like Julia!

Daniel was our booking agent. He is a highly professional representative for your company. Daniel is well spoken and concise in delivering clear answers to questions. He provided exactly what we were looking to achieve. Thank you Daniel for your wonderful customer service.

Brandon's customer service while taking my reservation was perfect. He was clear, complete, patient, and respectful. This high level of customer service is rare these days. Best Western is lucky to have him.

Alvaro, was able to get my questions and concerns addressed. He took the time to make sure he was providing the correct answers rather than misleading me. I can't thank him enough. Booking was a breeze. And because he was efficient and very warm, I'm definitely not hesitating to book again.

I called to make a reservation only 2 days before checking in for an upcoming volleyball tournament. I called about a certain hotel only to find out it was booked full. Shannon went the extra mile in helping me find the best price for all the nearby available hotels and found me a great place!