Babies R Us I will never feel confident to order from you again. Having waited over two months to receive goods/refund, I think your business is willing to steal money form unsuspecting customers. I am so very disappointed. I have opened a complaint case with PayPal. Very upset as I was promised a refund after my order was apparently lost!
This store was a great store at some point. The prices were kind of high but worth it. I used to buy babies pampers in bulk for a good price. Now, they are gone everyone. Sad. But I'm guessing Walmart did the same to this company as they do to all.
I frequently shop here for my little one. Always always always happy with my purchases and the little one is even happier when she gets new toys and clothes. I've never had an issue shopping here, except one teeny tiny issue. Clerk on my last visit had an attitude that would make the devil cry, but I chalked it up to a bad day. Everyone gets one! Keep up the good work otherwise.
Excellent experience at the store( Babiesrus Edmonton South), Anika was really helpful in guiding us about the baby products, very knowledgeable and professional.
I will definitely recommend this store to my network.
I was sent a $25 coupon and every time I tried to use it it said 'already used', so I contacted customer support and the representative and supervisor were extremely condescending telling me it's because I tried to purchase a discounted item. I told them all the items I can see online have and online discounted price and asked how to go about using the coupon. The supervisor stated 'well I guess you will have to find an item that isn't discounted'. Such a bad experience!
Also the baby registry app isn't working and I was told 'it will hopefully be fixed at some point'. Customer service here sucks and i regret making a registry with them. Will be switching to buy buy baby or amazon registry.
Here the prices are high in comparison with Flipkart or Amazon. They try to sell a discount for a price match, but good luck finding the items in any other store here. I had registered YEARS ago that I didn't realize how expensive they really were and what trouble I faced.
I shopped at this store 2 1/2 yrs ago with my daughter and new grandson. They had a very good selection of items and courteous help, but were a little too pricey for my taste. We purchased some of the same items at Wal-Mart at a much better price. BabiesRU's did have some things that we couldn't find anywhere else.
Wanted to start a registry at the argyle location and Estelle was very helpful, taught my mom and I how to use the strollers and start my baby registry as a first time mom. Great customer service and loved her energy!
We bought a Stroller in February 2019 it is a Graco Jogger... the baby was not born until September 2019, we are now February 2020 and the stroller snap (the metal part where you fold the stroller) Now this is not what i was expecting when you buy a $500.00 for a stroller on special to boot. Went to Babies R Us where we bought and basically was told that nothing could be done. To me this is outrageous. I was then ask did you buy our warrant, i was never offered to buy one. I do not know anyone that can afford to trow away $500.00 for nothing. Not impressed with Babies R Us or the product Graco
The prices here are astronomical compared to Target, Walmart, or Amazon. They try offering a price match promotion, but good luck finding the products here in any other store. (SO basically you will never get these items for any less). I made a registry here YEARS ago not knowing how expensive they truly were & what a hassle they gave me about completing it and cancelling it. They would either call me or email me daily about it & being pregnant, I especially was annoyed. Their products are cute, but not what I am willing to pay.
Overview
BabiesRUs has a rating of 3.1 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. BabiesRUs ranks 19th among Baby sites.
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- Wayne, New Jersey, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members