Rojerspy Monitoring Service has garnered mixed feedback, reflecting a dichotomy in customer experiences. On one hand, users appreciate the effectiveness of the monitoring software, particularly its non-intrusive nature and comprehensive insights for device usage, which some find beneficial for parental oversight. However, numerous complaints highlight serious concerns regarding customer service, including difficulty obtaining refunds, unexpected charges, and unresponsive support. Many customers express frustration with the company's perceived lack of transparency and reliability. Overall, while the product shows potential for effective monitoring, significant improvements in customer service and communication are essential for enhancing the company's reputation.
This summary is generated by AI, based on text from customer reviews
Rojerspy Monitoring Service has proven to be incredibly effective in monitoring devices. Their software provided comprehensive insights into device usage without being intrusive. You could check them on Instagram
I wanted to check my spuose's device and tried many applications but everywhere root was required to check social media. Thanks to all cracker I can do it without root. Just try their Family kit it includes every premium feature and it worth it. You can text them as well for help
+1::904::200::6303
They false advertise, they take your money. You ask for a refund, they tell you it's been processed. They will tell you to allow 3-5 days, you will never get your refund and they will stop answering you. Fraud's do not use.
It clearly says that this works with iPhones it does not work with iPhones we use a 2013 iPhone pro max it does not work with it you follow all the rules with the IT department you're supposed to get a refund they will not refund you it does not work with iPhones
I had to cancel this because my technology is out dated and not compatible with the software provided, on 7-7 2022 within an hour of passkey provided. As of 8-8 2022, i still have not received my refund. Margues johnsons, has stated in e-mails that this matter was referred to a billing supervisor 3x and promised resolution in 2-3 days. Nobody answers at the phone number listed instead a message directs you to the website. Avoid these scammers, if you request a refund. I will update if i get my refund.
I signed up for this with the advertisement promising I would see everything on my kid's phone. I saw a few pictures and a contact list. That was it. I have asked for a refund multiple times and all I have gotten is the run around. Now they have stopped answering my emails. I have tried calling but it just says to go to their website. It is a rip off!
What I was told by their customer service was that it wouldn't be compulsory to have physical access to the device in question, however this was not the case after I had purchased the product, even at that there was nothing on the dashboard and their customer service made no attempt to any complaints. KITSORTS on the other hand, were humble and were very good at providing all the features. I had learnt of their customer service folllwoing reviews I had read about their amazing service. I'm pleased the lnstagram customer service were absolutely easy to talk to, I reached, them there and they responded as fast as possible.
On April 14th, I was charged $143.86, thinking I was paying about $30 to get started. I checked my email and a lot of extra charges had been added without my permission. Once I discovered they had taken more from my account, I asked for a cancellation. I never used the activation code, and was glad I didn't because when I checked I found they had taken out so much more than I thought, and immediately emailed to cancel. Margaux Johnsons emailed me back on April 19th, 2022 and said that she was cancelling it. I wrote back on and on as follows and here are the responses. May 3rd she said the refund would show up in 3-5 days. I wrote back again and again after waiting the promised refund would take 3-5 days. May 9th and she said she had placed a tracer on the refund. On May 19th she said "escalated your concern to our refund supervisor for immediate processing." Still no refund as promised. On June 6th, after asking again she wrote "I can see that your refund was issued in our system. I do not see any reason for the delay. Some banks take longer to receive funds than others. Please give it one more day or two, if you do not see the funds returned to your account by then, please give us a call and we will trace it through the banking system for you." It is now June 11th, and I am still waiting. My main complaint is Much more money charged than advertised. A Refund was promised over and over again for months now stating it will take 3-5 days. No refund has ever been given. They say call us if you don't get the refund, but there is no way to talk to anyone when I have tried to call. I will update this complaint as resolved if I ever get the refund, so just if they come here and say the refund is processed doesn't mean it has unless I say I have been refunded.
They claimed that you never have to touch the phone... load of BS...
And then when you want a refund, it's always 3days away or some banks take a little longer... I have been waiting 2 months now and everything I submitted the refund they mark it as solved in a few hours. Don't waste your money rather look for a hacker...
Never fall in this trap, the company is a scam... On the advert its only $6 then when you buy it they take $143 then when you ask for a refund... They keep on promising lies. This is a Big scam taking money from poor people
I purchased this and then realized it wouldn't work. I did not activate the link (the refund policy stated that once the link is activated, no refund would be issued) and I requested a refund the same day. I was told no problem, a refund would be issued and I would see it in 3 to 5 days. After several times of being told the same thing over the course of a month and a half, I still have not received a refund. I was even told it was escalated and a refund was issued already. I emailed them again today and now I'm being told a billing supervisor will contact me in the "next several business days to discuss my cancelation request, which is what I was told 2 weeks ago. I don't think they have any intention of refunding my money and they offer no way to even speak to a live person by phone. Their business dealings are unethical and shady.
I purchased the $29.99 plan and somehow was charged $35 but that's not the issue. Within under a minute of ordering and my debit card being debited, I realized this product wasn't going to work for me. I never downloaded anything or used a product code, so within 5 minutes I asked for a refund. I've been getting the run around ever since. One email will say 3-5 business days, next email says server issues caused a delay, next email says my issue has been escalated to supervisor and refund coming shortly, and then we come back full circle with the emails. The toll free number just directs you to the Support tab on the website. THIS PLACE IS A SCAM.
I have a teenager now and it kind of worries me that she gets involved with all the mess and stress in social media. At the same time, of course, I don't want her to be left out. Thanks to Auto Forward, I can achieve that!
Auto Forward gives me 24/7 access to my child's phone. Through this app, I'm at ease that my child gets to enjoy using his device without exposing himself to certain risks online.
Auto Forward gives me 24/7 access to my child's phone. Through this app, I'm at ease that my child gets to enjoy using his device without exposing himself to certain risks online.
Just after downloading, there were attempts of unauthorized payments from our bank account... no one from the service can provide me an answer... and although it did not work and i deleted, because of it s dangerous nature, they would not refund... not to say that they are displaying a price but you get surprised of the amount they quickly take from your account...
This company has a phishing APP that opened on my mobile phone when I was doing some other online transactions with similar amounts, on 22.01.2022. It was slightly dark and I did not see that I was purchasing from them until I got a confirmation email of the purchase, then I wondered why dollars and why the company is in UK. Also, their names were the Powerline group as well as Auto forward.
I immediately looked for the information on how to cancel the order and I did.
Since January its the same thing, that they are refunding my amount. See screen shot of email from one Margaux Johnsons Support Desk and other auto answers I keep getting.
These are scammers and thieves.
I was unable to get credible connect and service after paying over 200 pounds worth of aid from them. I saw a review on this website about a ghost team, also saw they hacked Auto-forward 's website and displayed an ad. I had no choice but to give them a go and theg turn out great. Here is a picture of the ad they showed on Auto-forward's website
This app shows NO information! It doesn't show full conversations in sms, does not show real time location or street. You cannot open any apps including photos or social. Oh and if you do want deeper information, there is ADDITIONAL fees for it all EVERYTIME!
Product is not as advertised. You do not get most of what they claim you get for the money. I requested a refund and they quickly responded they would issue a refund. However, 2 months later and excuse after excuse from a glitch in their system, to they fixed it and it's being processed to than saying wait another 3 to 5 days multiple times still no refund and they have stopped responding. DO NOT USE THIS PRODUCT
Auto Forward has one of the lowest subscription plans I've ever encountered. I actually had to double-check on their website and their Customer Support because I couldn; t believe I'd get all that for such a low price.
Answer: DO NOT BUY! YOU WILL REGRET. Its is not same as what you see in their web after purchasing!
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