mSpy

Overview

mSpy has a rating of 4.1 stars from 2,076 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
396
value
383
shipping
226
returns
321
quality
368
This company responds to reviews on average within 12 days
+1793
How would you rate mSpy?
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GB
1 review
0 helpful votes
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Empowering parental control
January 23, 2025

This service has been a game-changer for parents, enabling me to oversee my children's online activities and respond swiftly to any potential dangers. I can ensure their safety while allowing them to explore the digital landscape.

Date of experience: January 13, 2025
Sergey V. mSpy Rep
3 weeks ago

Dear Mary,
It’s awesome to hear that the service is helping you stay ahead of potential dangers and keep your kids safe online. We’re always here to support you in making their digital experience safer!

Canada
1 review
1 helpful vote
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Transformative online safety
March 2, 2025

After using this service for several months, my approach to online safety has improved significantly. I now have a clearer picture of my children's online presence and the tools needed to protect them from risks.

Date of experience: February 20, 2025
Sergey V. mSpy Rep
2 weeks ago

Dear Andrew,
It’s great to hear that the service is helping you feel more confident in keeping your kids safe online. We're always here to support you in this journey!

Spain
1 review
1 helpful vote
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Trust and transparency
February 12, 2025

The hidden mode feature is vital, allowing me to supervise without violating trust, which is essential for maintaining a healthy relationship with my children.

Date of experience: February 2, 2025
Sergey V. mSpy Rep
3 weeks ago

Dear Livia,
We’re happy to hear that the feature is helping you keep your kids safe while also maintaining that calm and healthy relationship. Your peace of mind is our priority!

SX
1 review
1 helpful vote
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Scammers and thieves
February 24, 2025

I have been double charged and they refuse to provide me a refund. They give excuses, provide offers, but a simple refund is too much to asked. Do not buy this from this company. They have shown me how unreliable they are. They are Chinese, it is prudent that they use your data for other purposes in the near future. Scammers and thieves, no other words for this company.

Date of experience: February 14, 2025
Canada
1 review
0 helpful votes
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Empowering parental involvement
January 27, 2025

This service is more than a tracking app; it empowers parents to engage actively in their children's digital lives while promoting their independence.

Date of experience: January 17, 2025
Sergey V. mSpy Rep
3 weeks ago

Dear Jordan,
We’re so glad the service is helping you stay connected to your kids’ interests while supporting their independence. It’s all about finding that balance, and we’re here to help you

Canada
1 review
0 helpful votes
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Strengthening trust
January 26, 2025

My son appreciates this service as it shows my concern for his safety, enhancing our trust and reinforcing that I aim to protect him, not invade his privacy.

Date of experience: January 16, 2025
Sergey V. mSpy Rep
3 weeks ago

Dear Eve,
It’s great to hear that the service is helping build trust with your son while keeping him safe.
We’re glad we can support you in creating that balance between protection and privacy.

Canada
1 review
0 helpful votes
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Best parental tool
January 25, 2025

This is undoubtedly the best resource for parents seeking to shield their children from cyber threats, empowering us to navigate today's digital complexities with assurance.

Date of experience: January 15, 2025
Sergey V. mSpy Rep
3 weeks ago

Dear Lydia,
We’re so glad the service is helping you protect your kids from online threats. It’s so important to guide them through the digital world, and we’re here to support you every step of the way in keeping them safe.

Canada
1 review
0 helpful votes
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Balancing supervision and trust
January 23, 2025

This incredible tool allows parents to monitor their children's activities while respecting their privacy. It fosters a healthy balance between oversight and trust in our relationships with kids.

Date of experience: January 13, 2025
Spain
1 review
0 helpful votes
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Managing screen time effectively
January 20, 2025

This app has opened my eyes to my children's online habits and helps me manage and limit their screen time, encouraging a well-rounded lifestyle beyond digital activities.

Date of experience: January 10, 2025
Sergey V. mSpy Rep
3 weeks ago

Dear Affiano,
We’re glad the app is helping you stay on top of your kids’ online habits and promoting a healthy balance in their lives. We’re here to support you!

California
1 review
1 helpful vote
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DO NOT BUY MSPY
February 15, 2025

I had it for a few days and it is not fully functional and overpriced. The company refuses to provide a refund.

*The system never requested a passkey when changing passwords. It encrypts the info and it becomes unreadable.

*Also, the system still says that I didn't grant full permission
I dialed ****** and it showed all permissions were granted.

*I didn't see all my text messages and calls, even before the password change.

Date of experience: February 5, 2025
Sergey V. mSpy Rep
3 weeks ago

Dear Customer,

We understand your frustration and appreciate you taking the time to share your experience. To clarify, mSpy uses encryption to protect your data, which is why old logs may appear encrypted if the password is changed without the original key file. This security feature ensures that your private data remains inaccessible to anyone else.

Additionally, some system factors, such as software updates, antivirus settings, or battery optimization, may disable certain permissions automatically. Even if you initially granted full access, these factors can interfere with the app’s functionality. We recommend double-checking the permission settings on the target device to restore full monitoring capabilities.

That being said, we’d like to assure you that your purchase has already been fully refunded. If you need further assistance, feel free to reach out—we are always happy to help.