This company is horrible. They over charged us and claimed we purchase and upgrade & a rush which we did not. They don't answer the phone and clearly have set up their website to force an upgrade for over $200. I guess I have to give them some credit, they promise a money back guarantee for only $99 which pulls you in... then they screw you. I would not reommend this company at all, no ethics. Flat fee? No, they get you one way or another.
Received a LIDAR speeding ticket here in central cali and came across this site and moved forward with them and the documentation provided thinking worse case scenario i am refunded $100, turns out it this option really works and i wish i had known about it years ago. Case was dismissed my record is still clean thanks to you guys i truly appreciate your service and would recommend these services to anyone!
Yay! I just received my dismissal letter from the Superior court of CA. My red-light ticket was dismissed with your help on the Trial by Written Declaration letter.
I was holding my breath for about a month waiting on the decision from the court, and now I can say it was money well spent to have you help.
I am glad I made the decision to have you help instead of conceding paying a ridiculous amount of $468 just for the ticket and another $150 for traffic school.
Thank you again,
What a relief...
Eric Penney
They have this set up so it appears like you have a great chance to fight and win at court. When you check out they offer what appears like a more sure fire way to win for $100.00 more so they get $100.00 even after they refund your original guaranteed amount. This is a scam plain and simple. I am talking to a lawyer about filing a class action suit. Hopefully can put this thief out of business.
I signed on with their service in July for a cell phone ticket, gave them all requested docs and received a confirmation email that everything was received. A month later, I received a failure to appear from the court, with additional fees. Tried contacting 2fix, impossible. A voicemail is the best you can get. A week later they replied to my email stating I did not complete the paperwork properly and to take it up with the court myself. No refund, no apology, no nothing. There are other companies that provide the same services, call them instead.
I don't understand why so many people have trouble with 2Fix. They were always there for me. If I had a question they would answer it in under 24 hours.
David is an excellent Laywer and a great help.
I hope that I don't have to use them again, though if I do I very confident that they are the best to help you with a problem. Thanks James F
These guys are great! Don't hesitate, use them and be sure you're in good hands! Timely responses, answers all questions, and best outcome possible! A+
I emailed them twice and still no response, this company is a fraud stealing money they promise to give back, dont risk it its not free like they say!
This has been a pain! I spent the money to get them to handle my ticket and when I got the document back to submit to the court, it wasn't even the correct information for my ticket. I lost the case by written declaration. I wrote them to refund me my money, and they said they would not since 30 days had passed. I told them with Covid happening I had not had the ability to be in contact with the mail and reached out to them as soon as I could. They did not reply.
I found this company to be totally useless. They put together a report that i could have produced myself and charged $200. I thought they know more than me so go ahead and use their stuff. I would have been better off making an appearance and representing myself. Any communication after they had been paid was difficult at the least and I got know real help when I did call. I ended up paying 150% of the fine... I have used ticket clinic in FL before and everytime they got a no points verdict... Good luck if you use them.
Answer: Please be advised, when you signed up, you selected Upgrade I, Expert Analysis and comprehensive written expert opinion prepared by a Professional Traffic Engineer Licensed in the State of California. This is an additional fee of $49.00. Attached is a snapshot of the website wherein you selected your upgrade. Please be advised, we have sent you your Final Document via email several times. We wanted to notify you so you can be on the lookout as it is an important document. It may be going into your spam/junk mail so please look in those inboxes as well. Please email if you have any questions.
Answer: We do not change the order amount. It is all based on customer selection. During the signup process customers have an option to upgrade the service from the basic service fee of $99 for an additional $99. However, this is the customer's choice to select the service level. Therefore, if a customer selects the upgrade II option, the system will add an additional $99. Similarly we offer 24 hour RUSH service for an additional $45 to get the documents to our clients within 24 hours. So if a customer selects the rush service the system will charge an additional $45. We also have a minimal transaction fee which we pay to the bank for card processing. Also, if a customer makes a mistake during the signup and selects a service they did not intend to get and they inform us in a timely manner we immediately make the adjustments and downgrade the service level, issue a refund for the difference and prepare the documents accordingly.
Answer: This is not one of the most common type of violation. However, we have done this before. Please send us the details of what happened by email. We will have one of our experts to respond to you.
Answer: Yes we can help you. If you have decided to fight your traffic ticket with a trial by written declaration, we can help you. We will prepare all your documents for you. A trial by written declaration does not require for you to appear in court.
Answer: We can work with your dates and due date. We can also prepare documents on rush bases as well
Answer: Yes we can help. Please go to our website and click on How it works page to see details
2FixYourTrafficTicket has a rating of 3.4 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. 2FixYourTrafficTicket ranks 9th among DMV sites.
This is a situation where a Mom signed up for her son, she placed the order on 1/14/21. When signing up, she selected Upgrade II, Expert Analysis and comprehensive written expert opinion prepared by a Professional Traffic Engineer Licensed in the State of California. There is an additional fee of $99.00 for upgrading the service. She also selected a rush option to receive the document on expedited basis for an additional $25.00. The rush option was appropriate as she placed the order on 1/14/21 and the due date to file the document with the court was 2/1/21. All the fees that the client was charged was based on her own selection of the services. During the signup process our clients are provided with a simple and clearly designed table to visually explain the details of services provided for each level and the respective fee. We cannot change the client’s order or the selected service level. Based on the client’s order, we prepared the document as ordered by the client with the expert review and opinion and emailed it to the client in a timely manner on 1/17/21.
Subsequently, the client sent emails stating that they never received the document. We promptly responded to the emails. Additionally, we have software that tracks our emails and shows the time and date when the email containing the documents is opened. The client opened and viewed the document on 1/18/21.