Overview
1800CPAP.COM has a rating of 4.6 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
I was struggling getting supplies from my supplier of 15 years. 2-3 years ago they were bought by major medical company. Once that happened getting supplies has been a crap shoot. Good 3 -6 months, then I'm suddenly in no one's system. Then good again...get the point. So I finally decided to try 1800CPAP and received my order within days and at significantly lower price for same items. I was rescued. Thank you!
This was my second order with 1800CPAP and the experience was amazing. Got all the products delivered as promised. I love their extra security feature to check in on large orders to ensure there is no scam or fraud happening.
Hello Suraj!
Thank you so incredibly much for your invaluable time as well as your feedback! Our company is thrilled to hear that you are enjoying your order and that we have met your expectations. We greatly value your business with us and we are here for any of your current or future CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I recently wanted to try the N30 style cpap mask and cushions, where the tubing is located in the front instead of on top of the head. Ordering was easy, and delivery of the supplies was prompt and exceeded the estimated time of delivery. This is the second time I have ordered from this company and the experience has been stellar both times. I will definitely order from them again.
Hello Marian!
Thank you so very much for your valuable time as well as your valuable feedback. We hope you are enjoying your N30 style cpap mask and we are highly thrilled to hear our company has met and continues to meet your expectations. We appreciate your continued business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Purchased a sleep study and then a new Luna travel CPAP. First night I used the travel CPAP, the noise was unbearable. It sounds like someone running a vacuum in the bedroom. I called customer service and the agent said the travel units were naturally louder. I understand that. It is advertised as 39 decibels. My old unit is 26 decibels. Very little difference. I sent a video with the sound to the agent. She agreed that was abnormal. She escalated my issue. Another agent reached out and said he would be contacting Luna but said they are difficult about returns. A week later he said Luna said that was within specs. I asked to just return the unit. Another week had gone by and they say they are still working on my return. What is there to work on? I need to return this. No word in the last week.
The last 3 Dream face masks and hoses have the same issue. In the middle of the night the air hose comes off and the CPAP is not helping at all. I have washed a lot of my money on this and think I will find a company that will help get this resolved
This chamber is smaller than the one that came with my machine. It is still do able my water chamber was square at the bottom. This one has a circle at the bottom. All I was looking for was something to replace my other water chamber and I found it at 1800CPAP.com.
Hello Darlene!
Thank you so very much for your valuable time as well as your precious feedback! Our company is delighted to hear that we have met your expectations and we highly appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I really appreciated the speedy delivery and being offered promo codes to help with the overall cost. The shipping is fast and packaged perfectly. This will be my go to site for CPAP supplies going forward.
Hello Steven!
Thank you so very much for your precious time and valuable feedback as well! Our company is delighted to hear that we have met your expectations and we greatly value your business with us. We are here for any of your current or future CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Easy to order & pay online. Free shipping took 14 days, most likely due to Thanksgiving shipment volumes. Items arrived without any other surprises.
Hello Andrew!
Thank you so kindly for your time and feedback! We are happy to hear that our company has met your expectations and hope that you are enjoying your order. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Prompt delivery of the first type of mask I tried. When that didn't work for me I was given credit for a different one. Again prompt delivery on the new one which is just great. I'm sleeping so much better!
Hello Susan!
Thank you so very much for your time and valuable feedback! Our company is estatic to hear that we have met your expectations and we appreciate you and your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Lately, my mask has been having issues by coming apart in the part that goes together from soft to hard. They are not paying attention to quality control. We pay a lot of money for a mask.
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- Maineville, Ohio, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Steven!
Thank you so very kindly for your greatly valued time and feedback! Our company is estatic to hear that we have met your expectations and that we have been able to help you out. We highly value your business with us and we are here for any of your current or future CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com