How would you rate WhatsApp?
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India
1 review
0 helpful votes
Follow Prabhakar S.
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Hello

Team whatsapp

I have not done anything worng I'm sure I have followed
Your rules of conduct and you have suspended my account for not any valid reason please back my account as soon as possible

My number ************

Thank you so much

Date of experience: December 25, 2024
Ireland
1 review
0 helpful votes
Follow Patrick Y.
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WhatsApp itself is very user-friendly and easy to use, but their support is greatly lacking. I tried contacting them about setting up a new account, and they/something just continued to respond with pre-generated messages. We went in circles and never reached a solution. Can't believe a company like WhatsApp would have no readily available human support.

Date of experience: May 18, 2024
India
1 review
0 helpful votes
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Whatsapp business banned my number without any warning. After emailing them 30 times over 8 days they reverted 3 times and everytime said on email i have not broken any of their terms and conditions and they have unblocked but still i dont have whatsapp working. Such a pathetic company since it being bought over. No standards. No rules followed. They ban without thinking what consequences can happen. Whatsapp should get a competitor and suffer what Black berry and skype suffered when whatsapp took over.

Date of experience: May 28, 2023
California
1 review
0 helpful votes
Follow Vicki P.
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Good and then horrible
September 20, 2023

For 6 months I used what's app to communicate with my boyfriend overseas and it was fine Then in the last week the app has made it impossible to communicate. He has had to get a new account 3 times. Now we have picked another platform. So discouraging. My review is based on my latest experience.

Date of experience: September 20, 2023
Pennsylvania
5 reviews
4 helpful votes
Follow Bill L.
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A friend set up a WhatsApp group for collaboration purposes, and I downloaded the app onto my computer. When I opened the app, it presented the worthless instructions shown in the screenshot below. It says "Open WhatsApp on your phone" which is impossible on a landline and also a flip cell phone, both of which I have. How anybody could design a laptop or desktop app that somehow requires a phone to operate (other than, for example, two-factor authentication in which a voice message or text message is sent with a code) is beyond me but the bottom line is that this app is completely worthless to many users for the reason shown here. If you want to make sure everybody can participate, select a different collaboration app.

Date of experience: January 19, 2023
South Africa
1 review
3 helpful votes
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Why is there no humans to interact with at whatsapp customer service, i created a community for opel members and now the group together with my personal and work whatsapp groups is blocked permanently, the content of my messages had no links and is harmless questions i had to send new members to join, and now because of a wrong decision, everything is spoiled, how can i do a review like the bot said that reply to emails, if my account is blocked so i tried from another whatsapp number to do a review, there are a lot of real criminal scammers that needs to get blocked, not the innocent members

Date of experience: January 19, 2024
Pakistan
6 reviews
19 helpful votes
Follow QAMAR A.
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Whatsapp made my daily working easy, an amazing application with superb audio, video, and text messaging. It's an easy to use free platform which just needs internet connectivity. It has a lot of unique features, like Photo sharing, File transfer, video calling, and much more. Whatsapp is also playing an important role in business activities, a lot of business groups on Whatsapp are doing their business activities successfully through this platform. I have also used Whatsapp for reviews sharing, and getting updates from my colleagues about their jobs through Whatsapp. It works only through internet connectivity, which is a major drawback of Whatsapp. It also needs stable connectivity for video calls.

Date of experience: October 2, 2021
New Jersey
1 review
2 helpful votes
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WhatsApp refuses to help
February 22, 2024

I began this week using the 011 Call Global service that diverts calls to my international number to my US number. It has worked great for every direction except with WhatsApp. To switch WhatsApp to my new phone, Whatsapp needs to send an SMS to the old phone number or call me. I don't get an SMS and they call but the call immediately hangs up when I answer. When I tell Support they refuse to call me directly and I cant get a human being. Wanna talk to a robot? Contact WhatsApp Support!

Date of experience: February 22, 2024
Germany
1 review
0 helpful votes
Follow Pooja J.
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It is a very good application. The feature I would like to add is schedule whatsapp status and also in whatsapp web view it should notify that someone has already called you by showing missed call alert.

Date of experience: May 3, 2019
Singapore
1 review
1 helpful vote
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About: profile pictures
December 5, 2021

I love whatsapp its good and all but I really hope that one day we can choose specific people that is allowed to view our profile pictures. Whatsapp if you're reading this please fix that :) thank you

Date of experience: December 4, 2021

Overview

WhatsApp has a rating of 2 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. WhatsApp ranks 186th among Mobile Applications sites.

service
21
value
19
shipping
10
returns
9
quality
18