I still can't believe HOW BAD this app registration process is. We failed to register at home, twice, because of a ridiculous "security check". They are asking you to scan your QR code from a chinese person. So we found a chinese person, but it failed, because they are only allowed to do this once per month. So we came to china, needed to get a mainland china phone number including registration of our passport. Found another chinese person to scan that ridiculous qr code, then sending/receiving SMS failed. - This app is a big piece of something. As opposed to claims on some websites, we never needed wechat or wechat pay, could do everything we wanted without it, any person claiming this app is a MUST have for tourists is spreading nonsense in my opinion. I'd rather skip China as a tourist than having to deal with this app. Fortunately, we never missed it.
Account put on "protected" status because of lack of use. I followed all the steps to reactivating it--even having a friend attempt to verify me--but it never worked. Contacted WeChat help on the website (can't on the app because cannot access the app) to no avail. This is not a good experience for customers.
We used the app for our communication with our business partners in China.
We were pleased with the functionality of the app. But after 6 months or so, our account got blocked out of the blue with no further explanation.
Unblocking the account proved to be impossible after many frustrating attempts.
After contacting Wechat the only thing they give you is a standard reply referring to the same useless 'unblocking procedure' that won't get you any further in solving the problem.
WeChat clearly doesn't give a sh*t whether their users are able to use their app or not.
My wechat account got frozen and I tried to unfreeze it. Went through the appeal form with wechat, sent them 10+ emails but nobody ever reply my emails! Now I am unable to log in or cancel my account. Unbelievable! Doesn't get any worse customer service or experience than this.
No reason that my account got blocked. Phoned or messaged customer service for many many times, no body answer your phone even they said they will answer. Replied Message is always the same, it is copied machine answer. Waste of your everything.so unprofessional. Do not use it if you can.
The app is awesome for chat and group conversations and I can even back up my whole chat history on desktop. Yet, it removed payment functionality for US people (need to have linked Chinese bank) so now I'm just using it for chat. If I could use it to receive and send payments again, it would be 5 stars for sure
Total Nonsense App. Useless App... Its not international social Platform. Worst social App in world. My account stuck at security check -- find one or more current wechat users... what the $#*! it that. I have only one account and i tried to register with my mobile number but these useless chinese did not get me register on it.
Uninstalling the $#*!...
I have used WeChat daily for four years. I use both versions, WeChat for mobile phone and WeChat for Windows 10 downloaded to my laptop computer. My experience has been that this communications platform is reliable, fast, bug-free. There has been no issue with adding new contacts. Similarly, the deleting of contacts has been a simple process. Approximately 90% of my use is with my laptop computer. I unreservedly recommend this WeChat application.
I use Wechat on a daily basis, I find it very good, need to refer back to a previous message search for it. I find it better for texting than Whatsapp. Easy to block and unblock friends. No messages go missing. Translates text messages and it has an image translator.
3+ days to unsuccessfully resign into we chat after i reset my phone... your friends need to verify with passport and bank details just for you to resign up. I used we chat for 8 years when I lived in China. Joke app which scams your deets
Overview
WeChat has a rating of 2.1 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WeChat most frequently mention and customer service. WeChat ranks 213th among Chat sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members