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WhatGeekReviews 1,252

4.4

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
219
value
43
shipping
46
returns
20
quality
871
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815 reviews
California
1 review
0 helpful votes
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Very good in overall
August 2, 2025

Great price for that device, I love it! The only downside was the tracking, which was a bit iffy with several working days without any update, but I received the order in good condition under 2 weeks for a priority delivery.

Date of experience: July 23, 2025
France
1 review
0 helpful votes
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Good quality product
July 31, 2025
Updated review

It was a bittersweet experience as the product is of good quality but the partner transport service in France did not leave me with much satisfaction as one of their employees made a delivery error on my package which took about an additional month to resolve.

Date of experience: July 21, 2025

It was very easy
May 1, 2025
Previous review

It was very easy.

Date of experience: April 21, 2025
GB
1 review
0 helpful votes
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R36max retro handheld
July 31, 2025

Very happy with my retro handheld brought it to play all the old pokemon games. Works just the way I'd hoped.

Date of experience: July 21, 2025
California
1 review
0 helpful votes
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Great Product, long delivery time
July 30, 2025

Overall happy with my Retroid Pocket 2 but disappointed the hinge was quite flimsy upon arrival and the delivery time was so long. Thankfully was able to fix the hinge myself as I didn't want to exchange it given how long the delivery time was for the initial unit.

Date of experience: July 20, 2025
Delaware
1 review
0 helpful votes
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Good Purchase slow shipping
July 29, 2025

Item was priced fairly and arrived as described. It took over a week before they even shipped the item though and did not ship the item until I contacted them. No idea what took so long. Other then that everything else was great.

Date of experience: July 19, 2025
GB
1 review
0 helpful votes
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Great quality product
July 29, 2025

Bought a controller to use with my switch 2. Excellent quality. Easy to connect. Looks and feels great. Very impressed.

Date of experience: July 19, 2025
Texas
1 review
0 helpful votes
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I love this keyboard
July 28, 2025

I absolutely love the look and feel of this keyboard! This is my first time using magnetic switches, but they have been great and extremely responsive. The rgb is customizable and can be changed through key combos, the online application or through the keyboard screen. I've had this keyboard for a couple of weeks now and it has become my new obsession

Date of experience: July 18, 2025
GB
1 review
0 helpful votes
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Stunning powerful retro wonder!
July 27, 2025
Updated review

Absolutely stunning how great this little machine is. Take your time to prepare for receipt and research how to set it up and you will be so happy.

Date of experience: July 17, 2025

Great service I hope to use again
December 1, 2024
Previous review

Great so far thank you. Great products and excellent service. Good price and very happy. I hope to use you again soon

Date of experience: November 21, 2024
GB
1 review
0 helpful votes
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Great supplier and a great price.
July 26, 2025

Item shipped direct to me and no import charges so it was definitely the cheapest way of getting hold of this handheld.
Was shipped direct so did take a couple of weeks but that was stated in the order. Could have paid more for quicker delivery but was more than happy to wait a few days to make the most of the great price.

Date of experience: July 16, 2025
Colorado
1 review
0 helpful votes
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Lofree Flow Lite
July 25, 2025

Very compact keyboard, creamy, and aesthetically pleasing. Only downside is that it is made out of plastic, but is still very good. Also it looks similar to a mac keyboard.

Date of experience: July 15, 2025
GB
1 review
0 helpful votes
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Trimui Pro
July 24, 2025

Delighted with product and price point. You'll struggle to get a better handheld gaming console without doubling the budget. It's also set up and ready to play out the box which is what I needed as I don't have prior tech knowledge in this space. For me and what I'll use the device for (gaming when travelling with work) it's perfect. Item did take a few weeks to arrive but this was also signposted before purchase so expected and I was kept properly informed around delivery throughout. No issues- delighted with purchase and service.

Date of experience: July 14, 2025
GB
1 review
0 helpful votes
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Fair not excellent
July 24, 2025

I would describe my experience with whatgeek and the whole uses of there web site as fair not an excellent one due too that I found it lacking functions that would have made it a better experience such as being unable to cancel the item from being delivered if you want so it was fair

Date of experience: July 14, 2025
GB
1 review
0 helpful votes
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Whilst customer service was fast and efficient my parcel took far far far too long and i was instructed to falsely declare the value of my package when i wanted a return and was expected to pay full customs tax and shipping costs for its refund. Whilst this was eventually dropped and i was given a refund it was a poor experience from a supposedly reputable source. Never buying from here again

Date of experience: July 14, 2025
Maryland
1 review
0 helpful votes
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BIG BUTTONS
July 24, 2025

Love the keyboard. It arrived in perfect condition and the keys are very responsive and clicky. The big buttons are are also amazing and very useful and just fun to have.

Date of experience: July 14, 2025
GB
1 review
0 helpful votes
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Fantastic Service and Product
July 24, 2025

I'm literally on holiday today and using my Anbernic RG 40XXV going through my childhood. Some games don't run super smooth but it's soooooo minor that I don't care.

Date of experience: July 14, 2025
GB
1 review
0 helpful votes
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Great Service, Quick Delivery!
July 24, 2025

Great Service, Quick Delivery!
WhatGeek offered a quick turn around and friendly and easy service to use!

Date of experience: July 14, 2025
California
1 review
0 helpful votes
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Thocky keys make me very happy!
July 21, 2025

Took a little while to receive, probably because it shipped from Asia, but arrived in good condition. So many options for colors and motion, and extra keys to program myself. Exactly what I wanted! Very happy with this order, and I would recommend WhatGeek to others looking for specific items.

Date of experience: June 13, 2025
Texas
1 review
0 helpful votes
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So satisfying!
July 21, 2025

What a great keyboard! I use it daily and get lots of compliments on the retro keycaps! Love the sleeve too! It's very convenient when im taking the keyboard with me

Date of experience: July 11, 2025
GB
1 review
0 helpful votes
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Great service!
July 20, 2025

I ordered a retro handheld console from the site and I was pleased not only with the delivery time but also the quality of care which came with delivery.

Date of experience: July 10, 2025
Turkey
1 review
0 helpful votes
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You guys are the best
July 19, 2025

Support immediatly fixed my issue with ID, Fast delivery I was scared with custom at border but went smoothly

Date of experience: July 9, 2025