VCAHospitals

First off this place treats pets and clients possibly. Secondly, they're overpriced for their services. But worst of all they get blood for transfusions from a canine blood bank where pets are horribly abused.

Worst visit. Long story that I don't want to relive. Vet Dr. Boyd nearly killed Niña. She ASSUME her diagnosis and she made a fool of herself. Thank God I didn't put Niña out. She said she would not make it and had problems breathing. I brought Niña home. She breaths great and she went through what animal poison control says. How do I know. If she had physically examine her lungs they were fine. Do you and your furry a favor stay away.

Most unethical place I have ever worked, If you want to have a positive career and trust your employer run away from them and never work for VCA. They illegally charged employees taking money away from employees retirement plan and lost in court, but still deny such claims. Not very ethical if you ask me.

The east meadow location is truly an example of how it should be. From the front desk, to the techs, to the doctors! They are truly incredible at providing outstanding service and care for Mocha. I cannot say it enough!

I strongly do not recommend taking your dog to this clinic.
Dr. Longo treated our beloved dog in a very unprofessional, uncaring,without emotion and compassion. He decided that it was right for him to go through a procedure knowing he is old and has health issues and a small heart murmur. This was a problem and there was a good chance he won't make it alive.
Our dog was suffering tremendously for two whole weeks after this procedure! We took him back to the vet ( Dr. Longo) to give him an injection that would calm him and ease on him, the doctor gave him an injection that actually caused him much more discomfort. He died with so much pain hours after the doctors visit.
Unfortunately this clinic is all about money,the doctor treated him without any emotions.
I would also like to emphasize that the staff at the clinic was good and kind. My criticism is towards the doctor himself only!

Initially I came here to get help for my very sick dog. I was given options and during the discussion of those options, I was under the impression they were going to help me with the medication to give her relief so that we could save her however they gave her medication to relax her so that they could kill her. I would NEVER have chosen to do this. I would have surrendered her to the hospital so that someone else could have adopted her after the doctor helped her. I was tricked. Then we paid for a private Cremation and revived a call a few days later stating there was a mistake in the process and my dog was Cremated with other dogs and her ashes were discarded. However we are happy to give you a rock with her name in it. ‍ like that was supposed to make me feel better. NEVER trust them

Apparently your plan auto renews back to the original date you made the account every year. Now they tell you this once and then never again like your suppose to remember one bit of info a year from now. Then they renew it with no warning no hey we're renewing your $#*! nope they just take it. Caused me to have a bill taken out I wasn't planning for thus making me 2 hundred in the hike. And now these dumb $#*!s who took my payment out on the 9th of December was again taken out in the 23rd. You all are best lucky it didn't overdraft me again or I'd be looking into lawsuits.

I brought my dog here about 2 weeks ago. Unfortunately, she passed away very quickly. I expressed that I would like for her to be cremated. I was given a booklet with options for cremation arrangements. I selected and paid $130 for an urn for her remains to be returned. I called asking why her remains were not ready to be picked up. The employee stated that the communal cremation was selected and I did not want the remains returned, simply stating "sorry". There was not even an offer to refund my money considering services were not rendered.
It was painful to lose my dog so suddenly and unexpectedly. It is a lot more painful knowing that she has been discarded thanks to the mistake of the incompetent employee of River.
I hope that no one else experiences this pain. Do NOT trust this vet with your pets remains or care.