ValueMyStuff

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Canada
1 review
0 helpful votes
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Montreal Timepiece
December 10, 2024

The information that I paid for was too generic to be of any value. I have since then learned these types of clocks were caried by Mail Guards who were postal employees aboard horse drawn mail coaches which ran in the 18th and 19th centuries in Great Britain and in Canada. The Mail Guard carried a clock which he could not adjust and had to fill out a "time bill" proving the coach had run on time or explaining why not if it was delayed.

Date of experience: December 10, 2024
GB
1 review
0 helpful votes
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Very poor service
December 8, 2024

Item was valued incorrectly twice. Item also dated incorrectly three times. Item is worth £500 valuer started off at $40 then ended up after three valuations at $400. Item was made in around 1590, valuer dated it three times and started of at late nineteenth early 20th century then stated it could be 18th century all of which is incorrect. I had to research the item and pass on the information I found to the valuer so. Current valuation and date still incorrect after three valuations. Sad to say very disappointed on this occasion.

Date of experience: December 8, 2024
Tania S. ValueMyStuff Rep
3 months ago

Hi Steven, thank you for your review. I am sorry that on this occasion our service did not match up to your expectations. As you outlined in your review the item was reviewed by several experts on our team as we sought to obtain the best outcome for you and we are very sorry that these opinions differed from your expectations. With kind regards, VMS support team.

France
1 review
0 helpful votes
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Everything was good :)
November 21, 2024

I found the service to be efficient and convenient for getting a quick, professional appraisal on collectible items. The process was simple: after uploading photos and details of my item, I received a detailed report within 48 hours. I appreciated the expert valuation, which included an estimated auction value and insurance value, along with historical context and a description of the piece. The PDF certificate added a layer of credibility to the appraisal, especially useful for both personal knowledge and any future sales or insurance needs.

Date of experience: November 11, 2024
Switzerland
1 review
0 helpful votes
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Uneven
November 24, 2024

I appreciated the rapid, professional and friendly service with my first evaluation. The latest one, however, was apparently not evaluated by a competent specialist. I have complained and am waiting for a response.

Date of experience: November 14, 2024
Canada
1 review
0 helpful votes
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AI?
December 7, 2024

No one looked at the picture, it seemed like an AI response as it talked a lot about the picture on the cover but not so much about the various signatures on the page,

Date of experience: December 7, 2024
Tania S. ValueMyStuff Rep
3 months ago

Hi David, thank you for your review. As our appraiser mentioned in her appraisal, whilst we are an appraisal service rather than a signature authentication service; there are many companies that offer an authentication service and as our appraiser advises should you obtain a certification of authenticity for these signatures their value on the open market will be increased. We offer reviews of our appraisals, free of charge, once you have this certification, simply email the certificate to info@valuemystuff.com and we will review. With thanks and kind regards, VMS support team

Kentucky
1 review
0 helpful votes
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No nonsense appraisal & timely.
December 4, 2024
Updated review

Aged pieces of furniture but in good quality. Confusing to guess what they are worth. I found the appraisal site in line with what might have been thought and a great supporting source.

Date of experience: November 24, 2024

Very timely and realistic appraisal, easy website
December 2, 2024
Previous review

Very timely and realistic appraisal, easy website.

Date of experience: November 22, 2024
Canada
1 review
0 helpful votes
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Response was timely. Information provided was helpful. I should have included a photograph of the back of the item, which looks the same as the front, but the reviewer(s) need to see both sides to assess condition.

Date of experience: November 11, 2024
Belgium
1 review
0 helpful votes
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My suspicions were confirmed
December 1, 2024

I had an item where I wasn't sure about the originality. My uncertainty was confirmed. It was clearly stated why the item was not original.
Thanks, and see you next time!

Date of experience: November 27, 2024
GB
1 review
0 helpful votes
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Great service and very informative.
December 13, 2024

I simply sent photos of the item I wanted valued and within the specified timeframe I have my information.

Date of experience: December 13, 2024
Minnesota
1 review
0 helpful votes
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Very prompt and professional
November 27, 2024

It was a pleasure to deal with such a reputable company. Very professional and quick response times. I will be using them in the future and recommending them to my friends.

Date of experience: November 17, 2024

Overview

ValueMyStuff has a rating of 4 stars from 860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValueMyStuff most frequently mention customer service, quick response and easy process. ValueMyStuff ranks 1st among Antiques sites.

service
104
value
22
shipping
3
returns
3
quality
15
This company responds to reviews on average within 1 day

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2,515 reviews