Totally disgraceful behavior, this person is supposedly running a business, i have never dealt with anyone this bad before, i simply wanted a refund for items purchased from him as they were no good for my use, i got no reply to the several emails i sent, no doubt he will now reply and try to put himself in a good light, not to be trusted. More ersatz than sonderklasse, buy from this seller at your peril.
As you can see from the photos below, the items purchased on this site do not match their descriptions in any way, whether it be in shape, model or size. The quality of the products is noticeably lower than stated as well.
To the letter I wrote I received nothing but insolence and a ton of disrespect. I am totally dissatisfied with the quality of the service provided, so I would not recommend anyone to buy anything there.
The seller's excuse is that the reproduction does not have to match what is shown in the demonstration photos, which is absurd.
UPD:
The statement about the ring box is a lie. Later I ordered it from another website (Epic Militaria) that sent me a copy that exactly fits the image this seller is using.
Ordered a Hitler Youth Knife and Nazi Party pin and I'm more than pleased with my products. Very well made not cheap rubbish that some other sites sell. Speedy delivery and will definitely use again. Thank you! (Coin and stamp in the picture not purchased from Militaria.net)
I bought a Kriegsmarine officers uniform from Militarism.net but it was too small,,I contacted them and Maureen who I dealt with was more than helpful getting me a bigger size sent out quickly... Highly recommended A*****
The most appalling customer service ever.
The replies I received back about a faulty item were dry, unenthusiastic, uncooperative, rude and lazy. I was polite and explained how sorry I was for having to email about the item. He/She didn't seem to know how to handle the criticism on the product and took absolutely no responsibility.
I will not be buying from here again - I cannot fathom anything worse than knowing my hard earned money is going to someone who can't even use punctuation or capital letters.
I would NOT recommend buying from here unless you want to be told to "$#*! off."
Site owner here.This guy i think is retarded, last year he bought our cheapest budget ski cap, returned it saying it was faulty, 6 months later buys the same cap and then wants to return it again for the same reasons. 99% of our customers our great but 1% are real idiots and i am happy to tell them so.
I am amazed at the amount of trouble that these people go to in providing excellent customer service. Australia Post lost our parcel and Anthony not only tracked it down but also repacked and reset the order with additional items requested with no trouble at all. Thankyou for you prompt response. It was very easy to contact you via your email.
We are very much looking forward to shopping with you again.
I ordered a nazi party flag, a ss flag and a armband. It came very quickly and it as a very good quality. Anthony is a very nice guy. I am very happy with my purchase. I recommend the store. Keep going with the very good job
Militaria Net has always exceeded expectations with their customer service and quality of products. In particular, I have always found that Anthony listens to his customers and dies his best to find top quality products while other vendors churn out the same cheap Chinese copies. The SonderKlasse range of medals he offers is a good example. For years re-enactors have been left with poor quality offerings as many European producers left the market. Anthony seeing this gap in the market has sought out new suppliers and is now the only one offering these quality products at reasonable prices. Furthermore, he will always go the extra mile to ensure the customer needs are met and is proactive in contacting customers when there is a problem. He is also great at offering solutions to his customers. Militaria Net is by far one of the best re-enactment retail sites in Europe.
Hi All ok I have read some of the reviews here and I have to say Im a new customer I placed an on line
Order and paid as you do by opening an account.
The Items took around 10 days to arrive the quality is fantastic and order was complete a very please customer here Thank you very much 100% A. Buckingham
I've been looking foe a Kriegsmarine parade belt and buckle for a little while. Ordered from militaria net after I had been scammed by another company and lost my money. Militaria net fulfilled my order in good time, the price was extremely competitive and the quality was good for the price. I'll will use Militaria again. Thank you.
Overview
Militaria Net has a rating of 2.4 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Militaria Net ranks 38th among History sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Wow, this guy was an absolute pain. Customers with no knowledge of original items are too time consuming and impossilbe to deal with, yes the ring box is different because the old maker stopped making them, but it was the same size, the other items are the same as pictured. The guy seems a bit crazy so i told him to shop elsewhere.