Unpub

I have been emailing every month about the Rewards Balance not being updated. After around 6 months, I still hear that the Rewards Balance will be updated right now, and I will be emailed. However, still no update, and no information.

Old Review: There have been ups and downs but they have tried to get me best services.

New Review: I became a member by mistake, as I forgot to unsubscribe by the end of my free 1 month membership. But, it has been such a blessing in disguise that I am going to stay a member absolutely. Unpub gives great pricing and the $50 membership discount is one of the sweatiest cherry on top.
I understand that their website isn't ideal and have some technical glitches, but I am fine with it because they have a very responsive customer service. One call without all that self-service IVR crap and you directly reach a agent that processes your concerns swiftly. Plus if you call in the first 24 hours, you can update and refund anything without any cancellation or update charges.
I probably don't mind if their website stay this way with a few bugs, the money they save from spending on the website is better utilized serving customers.

They are not a serious company. They have been holding a refund for me for over six months. Every time I email them I get the same response that they apologize and it should be another few weeks or days. But NOTHING happens, it is just canned responses. Do not do business with this company!

Booking Didn't go through for the First Time. It keeps on rotating after clicking to book it, even after waiting for a couple of minutes with no error message, until I completely reload the page. It's a very bad Experience.

Decent price, responses to questions are good. I had to jump through hoops to get ticket information because it does not show up on there web site, "Technical difficulties" for last few days. Obviously they need another IT person. I will be canceling my subscription soon

I found a great rate at this site but was a little leary that I would get the actual quote. Airline confirmation came quickly and unpub provided updates as the tickets were being confirmed. Overall very satisfied.

Go to Priceline. I made the mistake of booking here and later checked out Priceline. Tried to have them price match, but they wouldn't. Membership isn't worth it.

I had a good experience booking with Unpub. I did the free trial and got a discount on my plane tickets plus a bunch of extra perks. I was a little skeptical at first but it turned out to be a good deal.

Comparing prices on Google Flight, Kiwi.com, and the carriers directly; Unpub still had the better option with the better price. Purchasing the tickets were a breaze and the e-tickets were sent to my email within 5 minutes.