United Camera

This United Camera gave me nothing but a massive headache. First of all the camera still doesn't work but now the lens has a scratch too. This place seriously bites! Do not buy into their money back guarantee. It was a complete lie. When will a manager call? That has never ever happened. I sent it back and they fixed it BUT wil not refund the payment despite what their guarantee says on their site. Their answer, duh I dunno. Guess what, the lens problem is back again. UNITED CAMERA SUCKS!

Sent my Nikon P900 to get checked out since it had been dropped. Wasnt sure if anything was damaged or a little off. I was afraid to ship the camera anywhere but there were no local choices near me. They checked everything on the camera. Tested everything, had several different techs look at it. Fortunately nothing was wrong. So for all that testing etc. they didnt charge me a dime except for the agreed upon shipping. I was totally prepared to spend on a diagnostic charge. Camera was returned promptly and cleaned. Was kept up to date on the whole process. Will use them again if needed. Highly recommend.

I sent in a For SIGMA 70-300MM F/4-5.6 APO MACRO SUPER for repair. They said they would send me an estimate. But they tried to take $100 out of my bank account before they even sent the estimate. Fortunately, I didn't have the 100 in my account. Debit card denied. I asked them why they were trying to take money out of my account before the estimate, their reply was "they always take the initial amount out. If it's less, we refund you that amount."
I called them and they apologized for that, yea right. Then after two weeks, they sent me an email saying that they couldn't fix it and would have to send it to the Sigma manufacture for repair. I said ok, but have not heard anything from them since. I fear that this lens is going to be gone for a long time. My advice, look somewhere else!

I sent United Camera my camera to be fixed. They were pretty nice until my camera was in their shop. Then it was pretty much downhill from there.

I did finally get my camera back but it still did not work. I was rudely told to send it back if I wanted it fixed. They got it back and ignored all of my status requests. I eventually got a camera back but I'm not sure it's my same camera since it has a lot more scratches now. The lens works now with a click that wasn't there previously.

I asked for the repair to be free and they refused to refund me. Why do they advertise it to be fixed right the first time or it's free? This is a rather poor outfit.

Today my grandson tried to use the camera and it won't come on. I am not going through united camera again.

I talked to a guy there named Don and he said a manger would call me. To date no call back has been received. I refuse to seal with united camera again under any circumstances. United Camera repair a poor excuse for a repair company.

United Camera gave us a horrific experience in the repair. They take months on end with no communication on a status. They eventually sent a different camera to us and we never saw our original camera. This camera has a heck of a lot of scratches along with a nick in glass of the lens. This camera already got the same lens error problem like my original camera did. When we called UnitedCamera.com they were of no help, not even a bit. They completely disregarded the money back promise. The woman there is of no help and should learn some manners. Plain and simple, United Camera ripped us off.

The staff offers virtually no customer service once camera is there. Six months to get my camera back on worse condition than I sent to them. It's now the six month anniversary of this ordeal and it just came back broken all over again. I want my money back but they won't return my payment. They are a worthless scam and they do not honor their slogan, "fixed right the first time or it's free". It's three time going in and the lens keeps jamming on my camera. UnitedCamera.com is a rip off. United Camera ruins people's cameras and then won't return the money they got for the repair work. Your managers do not my return calls and the girl there is a know it all. They are a jipp and their warranty and promises mean nothing. They leave the camera is worse shape before with scratches that weren't there.

Do not send your camera to United Camera. They had my camera for so many months without calling me back with the status. Each time I called I got tge runaround and they didn't know when it would've ready. I got back someone else's camera and not mine. They lost my camera and my old battery and charger don't work on the junk they sent me. I had to go to Best Buy and buy a charger and battery. Got home, charged it, and the camera they sent me doesn't even work. I have left messages for a manager and they ignore me. They are a scam.