Ticketmaster

I purchased 2 tickets to Heart and Bruce. I went to check they were still there. I tried to access them but was unsuccessful. I was advised that my password had been changed without my knowledge. Thanks guys. I requested a change and got sent 4. These passwords were in 6 characters not 8 as needed. 4 emails no answer. They were supposed to take 48 hours. Get off your duffs people.
Bruce is coming to Ottawa next month!

Ticketmaster software has glitches and no accountability. WARNING: Never use "accept an offer" in ticketmaster. Its a scam and doesn't work on app. No record of sale, no warning of non-processing, you loose your tickets/value. $468 for me on a recent CREW v MIAMI MLS game on 10/2. Ticketmaster of no help, but why would they? They're a monopoly, its their world and we just buy tickets in it.

Customer service is no help with tickets that are not showing up They refuse to send your call to a manager. Hold time vary from 30 mins to 1hour and 45 mins with no resolution.

I bought tickets for the SA vs NZ rugby game. At no point did Ticketmaster disclose that my wife and I would be sitting 200m apart. Had we known this, I would not have paid a small fortune for these tickets. Unacceptable and very poor business process!

I need to sell my tickets for an upcoming event due to an unplanned surgery. The concert is in 5 days and my tickets are not able to transfer. Ticketmaster said they would get back with me in 3 to 5 days. I need to sell them now. Ticketmaster is going to make me eat 670.00. I cannot get anyone to help me now.

Brutal - can't resell tickets or transfer. Worst experience ever.
I was in a city (not my home town) and purchased tickets for the wrong dates (1 week in the future).
I had to repurchase new tickets and could not resell my tickets within the 1-week period.
I work with computers, I'm not a dumb person.
This is a brutal monopoly causing havok to artists and consumers/clients.

The most awful customer service I have ever seen in my life and They will fee you to death. Will never give this company my money again. They are in a lawsuit now for their $#*!ty ways of business. Use stubhub instead!

First of all their service charge is high, and they do not provide good customer service. We bought tickets recently and the singer did not perform, his backup singers where singing, and they refused to refund. They gave me the run around for me to contact the venue and they refused to refund even though its in the media that the singer failed to perform. Just because he showed up does not mean he performed. Currently dealing with the credit card that I will soon expose if they do not resolve this. By the way the $50. Service charge was shown after purchase Never again will I be taken by Ticketmaster..

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