Overview
EventTicketsCenter has a rating of 4.2 stars from 17,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process and service fee. EventTicketsCenter ranks 1st among Tickets sites.
I purchased tickets for the Golden State Ballet Nutcracker for me and my daughters. Turns out I purchased for the wrong date.
I tried to contact customer service and unlike other sites, Ticketmaster, AXE, Stubhub, they were literally nowhere to be found. Somehow through two days of persistence, I found an angle.
Unlike other sites, I could just third party sell them. I had to go through their site and it's one I have never heard of. This, I was unable to sell 7 tickets that were in high demand and electronically deliverable because Event Tickets took my listing down a day ahead claiming that they wanted to give buyers enough time to obtain tickets. They are electronically delivered!
So now I am out $1100 and nobody is getting to use the site as there is not even an option to transfer the tickets to friends for free. Few options and difficult to navigate. I got screwed and I'm not a novice user.
This site is horrible. If you see it, walk away.
SCAM! BEWARE! I didn't look close enough when I searched for an event and accidentally clicked on event ticket center's site, thinking it was the venue's ticket selling site. I overpaid by $130 per ticket! No luck getting my money back. Lesson learned.
After over a half an hour of passwords and codes I think I need to go to Ticketmaster website and try to get tickets with a bar code. So far not successful! I am exhausted from the ludicrous experience.
Hi, Muriel. Sorry for any confusion! If you need any help locating your tickets please reach out to us at customersupport@eventticketscenter.com and we will be happy to help you get your tickets. Thanks!
I bought tickets, got email that payment did not get through and they were cancelled. Called support - they said no, tickets were issued. Have not seen the tickets, need to download some app to retrieve them. Million unnecessary steps and calls, would not recommend.
Site is opaque. Not upfront that it is a resale site. Strange restrictions on having to buy tickets in pairs. Hidden fees are very hidden and are very high, ~25% of total. I will not recommend this service to anyone.
It was fine. I really don't have anything to say, but this is bugging me that you're forcing me to do something just to let you know I got my tickets and I already have it them downloaded in my Apple.
Ticket pricing was in USD but the final "safety" cost was in CAD. Didn't realize the difference and ended up paying more than I should have. Would have been better just to go through Ticketmaster. Prices were higher and there's no returns even when I wanted to cancel 5 minutes after ordering.
Costumer service was good but they still wouldn't return my money and cancel the order. If I had paid 8 CAD for each ticket I could have cancelled the large USD price. Stupid system, not impressed.
First of all, should be all CAD prices.
Second, there should be even a 10 minute return policy, because I could have accidentally gone through with it before double checking.
Third, just use Ticketmaster because that's where you'll get the ticket in the end anyways.
I can't believe you guys are triple charging for tickets i bought for the first time tickets from you my tickets cost me 92.00 each and my friend buy her ticket next day in the same section than us and pay 35.00 per ticket that is insane. I can't believe I pay 250.00 For two tickets when the right price is less than 100.00. Scam scam scam
Hi, Alexandra!
Thank you for taking the time to share your feedback with us. We sincerely appreciate your input. As a team at Event Tickets Center, we want to ensure that your experience with us meets your expectations. Our platform operates as a resale marketplace, which might result in prices above the face value of the tickets. To ensure transparency, this information is prominently displayed at the top of each page on our website.
We're genuinely sorry that your recent experience didn't meet your expectations, and for any inconvenience this may have caused you. We understand how frustrating it can be when things don't go as planned.
Confusing when you asked if I "received my order!". I did not know what this meant. I had not received my tickets yet but you told me the tickets would not be sent until March 27. I did receive confirmation email of my purchase. I am presuming that you were asking if I received that confirmation email. Yes I did receive confirmation email and am now waiting for tickets.
The site is very secure and the process is very safe. I got my tickets in about 24 hours. Make sure you have Google wallet or something similar. Can't print the tickets. My only real compliant is I got charge processing fees of $23.00 per ticket! That is crazy! That is 44% of the price of the original ticket! Yeesh
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the World Series to March Madness can be found on EventTicketsCenter.com.
Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Vanessa! We're sorry for any confusion. Event Tickets Center is a resale marketplace where prices may be above face value - the brokers price the tickets when they list it on our site. The All Sales are Final policy is standard across the ticketing industry (you can read more about it and why on our FAQ page) and is agreed to at the time of checkout. We're sorry to hear you were unhappy with the experience!