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Czechia
1 review
0 helpful votes
Follow Kamlakar P.
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Absolutely terrible
January 24, 2025

Don't pay them anything because everything you give them will be complete waste of money. Customer support phone number is fake. No refunds accepted. Scam!

Date of experience: January 23, 2025
India
11 reviews
30 helpful votes
Follow Amit N.
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Great Site-Bookmyshow
August 31, 2015

Bookmyshow is an excellent site for entertainment/fun ticket bookings. Film fraternity should thank them as they have been instrumental in luring the film fans to cinema halls by extreme easiness of booking of tickets.

Date of experience: August 30, 2015
India
1 review
1 helpful vote
Follow Indian g.
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Most of the time payment gateway fails! Money gets stuck for 2-3 days(if credit card), 15-20 days (for debit card) & for any other wallets (congratulations), your money probably is not coming back!

Actually in weekends the number of users is excessively high which they can't handle. They need to the improve the website when it comes to load distribution or payment gateway!

I really wonder why they charge extra apart from movie ticket prices, where service is so poor!

Date of experience: May 7, 2017
India
1 review
0 helpful votes
Follow Seema K.
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Worst experience
January 12, 2023

Booked from ICICI Bank one book ticket one free.Money debited no tickets.Customer care number fake.Just dial number fake.Chat said representative will call no response. Review response rarely happens and everyone is complaining.Cheat company

Date of experience: January 12, 2023
AE
1 review
0 helpful votes
Follow anonymous e.
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VERRRYYY BAD CUSTOMER SERVICE AND REFUND PROCESS
August 16, 2022

We have booked a show for jokoy in dubai, UAE that supposed to take place last may 2022. However due to unfortunate event the show was cancelled and their team informed by email for refund. Since May 2022 until now they didn't refund the money, they are not calling us on the same, the customer care hotline number is not working. I used live chat ayush and not helpful telling that they will revert only by email.

Now they are posting the show of jokoy again collecting money from the customers again and not refunding yet the money back to us. This is really disappointing. Take money again and not being responsible for the refund.

Kindly do not use them. As they are fraud unfortunately.

Date of experience: August 16, 2022
India
1 review
0 helpful votes
Follow Dhimant J.
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I have been purchasing tickets from BMS for many years, but I was not aware that they are not sensitive enough to safety and security concerns. As usual, I booked the ticket for a movie, and there is tension in Gurgaon, and Section 144 has been imposed. Companies are getting shut down so that people can reach home safely. I request that BMS CC cancel or modify the date of the show. So I got a reply that we haven't received any news from multiplexes. And I should talk to Multiplex directly. If I have to do this, then I will buy from their app directly. Why do I need your app? There is news all around about the situation, but these people don't care about safety. For money, these people can risk your life. I'm not sure why you're charging for convenience when you don't care about your customer.

Date of experience: August 1, 2023
India
1 review
1 helpful vote
Follow Ankit s.
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Piece of $#*! service
November 16, 2017

Mr Andna, who is from management team, has no sense of talking and politeness with his customers. Just only 20 seconds ago booking made incorrectly and the theatre has no other seats booked still he didnt change anything. He was advising me to sell this tickets in black market. Piece of $#*! bookmyshow and its employeess. Only trying to rip of people. You guys should grow up and at least learn something successful model companies from abroad.

Date of experience: November 16, 2017
India
27 reviews
78 helpful votes
Follow Nishant P.
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Beware of this fraudulent website: bookmyshow.com. A frequent no show is the blacklisting of online tickets. This is alleged to be in connivance with bookmyshow people, the cinemas and other players. What are these other players? These include mafia and criminal elements which generally own Malls, cinemas.
Proof against these people: Online booking from your IP, your government ID, payment from your credit card/ netbanking.

Date of experience: September 9, 2016
India
1 review
0 helpful votes
Follow Chirag V.
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I've been receiving marketing emails from BookMyShow on my email which i never gave to BookMyShow. I unsubscribe from the emails but i still keep getting them. Like this i've unsubscribed multiple times, but the emails keep coming. I shared all of this to BookMyShow customer care email. Ticket #********. BookMyShow replied telling me that i can unsubscribe by clicking the "Unsubscribe" link in the promotional emails. I'm telling them that the unsubscription isn't working but they are telling me the procedure to unsubscribe. I reply back saying "Yes i've already done that multiple times but still have been receiving promotional emails from BookMyShow.". Guess what do they reply? Same thing - They again tell me the procedure to unsubscribe.

Date of experience: March 24, 2022
India
1 review
1 helpful vote
Follow geeta i.
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In this movie guru ji giving many massages.in this movie guru ji totally changed villagers condition. By hard work we can earn much money. This movie is very funny. This is family movie. With our family we can see this movie.we enjoyed by watching movie. All should watch this movie. Because in this movie intertainment also

Date of experience: May 21, 2017

Overview

BookMyShow has a rating of 1.3 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. BookMyShow ranks 324th among Tickets sites.

service
6
value
6
shipping
6
returns
6
quality
6