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EventTicketsCenter
Questions & Answers

17,326 reviews

Here’s what buyers have asked with answers from EventTicketsCenter staff and previous consumers.

23
questions answered
0%
answered within 1 day
Question:

Is this a legitimate site?

Answer:
No, it would not appear to be, based on my experiences with them. I regret not doing better due diligence before buying through them. My next stop will be my credit card company. DO NOT USE THIS COMPANY!
By Mark N., over a year old
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Question:

I just ordered and paid for my tickets. How do I get copies of them

Question:

I did not receive tickets electronically but the site app says they were delivered. The concert is tomorrow. How can I get my tickets?

Question:

Purchased tickets in November and still haven't received them.When speaking to customer service they said they would link to Ticketmaster never happ.

Question:

We have tickets for a concert in September can we get them early so we can have them.

Answer:
Hi Danny. The estimated delivery date is an estimation. These can vary greatly between venue and venue or the transfer platform like Ticketmaster. If you have any further questions, please direct them to our customer support team at customersupport@eventticketscenter.com - they should be able to answer any questions or concerns you have!
By Event Tickets C., over a year old
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Question:

Hi where is my confirmatio for purchased tickrts disney on ice

Answer:
Hi brenda, your email confirmation should be in your email inbox. If you're still having trouble finding it, please reach out to customersupport@eventticketscenter.com and we should be able to assist you!
By Event Tickets C., over a year old
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Question:

How do I find transferred tickets

Answer:
Hi Debra, Please reach out to our Customer Support team at customersupport@eventticketscenter.com - we should be able to help you find your tickets!
By Event Tickets C., over a year old
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Question:

"claim your tickets" link opens to a diatribe of nonsense stating why there's NO tickets but I might get them 2-3 days before event. SCAM!

Answer:
Hi Nancy, we're so sorry to hear of the difficulties you've encountered with your order so far! Your order is backed by our 100% Guarantee, meaning your tickets are guaranteed to be valid for entry and delivered in time for the event or your money back - no scams here! If you have any other questions or concerns regarding your order our support team is happy to help! Just send them an email at customersupport@eventticketscenter.com or give them a call at 1-855-326-8155. Thanks!
By Customer S., over a year old
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Question:

I ordered mobile tickets and it's saying they will be ready the day of the concert should I worry about them not being sent to me?

Answer:
Hi Daiton, thanks for reaching out! No need to worry, this delivery timeframe is standard, and all orders placed with ETC are backed by our 100% Guarantee, which states your tickets are guaranteed to be delivered in time for the event and valid for entry or your money back. If you have any other questions or concerns regarding your order, please feel free to contact our support team at customersupport@eventticketscenter.com or call them at 1-855-326-8155 - we're here for you!
By Customer S., over a year old
See another answer (1)
Question:

What's the costumer center phone number for ET

Answer:
Hi William, our support center can be reached at 1-855-326-8155. Thanks!
By Customer S., over a year old
See another answer (1)

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