Staples

My shipment must arrive in December 16 this day no text notice that he is coming only I was called by delivery person I ask him to wait me 5 minutes he refused and scheduled it for December 17
I call customer service to pick up my staff they can't locate it
Today I sat down to wait my shipment starting 8 AM no show or call
I am a prisoner, and I can't do nothing to wait my delivery now it is almost 3 PM no word what is going on
I contact customer service they say they don't have information
This kind of practice is not acceptable

Ordered a Laptop online at Staples in Campbell River as they had 2 in stock and said it would be available for pickup in 2 hours. You are given a choice of delivery or pickup at store. I chose pickup at store. Called store and they say no, it would be delivered to the store next week, I said I did not want it then. I have cancer and am going into the hospital soon. I needed it today. They show 2 in stock. They said no I would have to wait till it is delivered. What poor service. I cannot even get a refund till it is delivered to the store so no money for a laptop till then. Really sucks!

Went to Staples in Alpharetta, the?manager? Richard says I can not use my valid coupon. He said I use to many coupons?

Rude about it, I am amazed how bad his attitude is, why issue coupons if customer are told they can not use them. I will go to Walmart.

Staples knows how to turn a good day into bad. I ordered (#**********) a Brother printer for my homework. They sent it a few days later, but shipped it back because my address was wrong. No it wasn't. It was awful trying to fix this because at every click of the mouse, the company pumps ads from every direction. I finally got an email saying it would be redelivered and was notified it was on my porch. No, it wasn't. It was returned. Back in the barrel, same frustration. The email said it will arrive today. Nope. I'm stuck. I contacted them by email, phone, and chat. The BROTHER HL L2400D is $10 cheaper at Walmart. I ordered two printers from Staples, my first and my last. My name is Lou and I stand by all of my reviews.

I usually go to staples in Mount Vernon NY and the store usually is empty except for the Marketing printer department which the line is very long and you have to be prepared to wait at least 2 hours in order to be helped. This department needs more people working it's really not acceptable the waiting time we spend on the line just to request something simple. I hope this message can be noticed and heard. Thank you

Staples' delivery service is anything but reliable. My order arrived two weeks late, and when it finally did, half of the items were missing. Customer service was unable to provide any solutions, leaving me to deal with the mess on my own. If you're looking for a hassle-free shopping experience, look elsewhere.

I needed materials for a presentation on the same day. Staples in Wilmington DE has not failed me yet! Chris C at my local store (110) proved to be a superstar at a critical moment. And he was professional, polite and accommodating! Those copies printed to my exact specifications made my program go from good enough to WOW! Thanks Chris C!

Although I shop at Staples for supplies, my last visit was solely to solve a problem that I was having with my Samsung tablet. This very knowledgeable associate spent about 15 minutes figuring out what was wrong and advising me what to do with it. He did not ask to be compensated for his time and he did not suggest any product to purchase. I have found Staples staff to be very willing to help and not impose anything on me, which is why I feel very comfortable going there with questions or to get supplies.

I run a business and ordered ink from Staples on a Monday. They claim free next-day delivery, that is a lie. I checked my order's status on Tuesday, and the item didn't ship. I contacted customer service and she said it would arrive on Wednesday mysteriously not long after the call I got a shipping notice. The next day I got an email stating the delivery driver left my order at the warehouse and now it will be arriving on Thursday. I contacted customer service and after a 30-minute back and forth she offered me a 20% discount. Save yourself the time and stick to Amazon.

Phone number is not answered, chat does not work. Ordered printer on 11/27 and order said it would be delivered on 11/29. Checked their site order and today it has not been processed. I can't cancel the order and have no idea of when it will delivered since I cannot get in touch with them. Will not buy again from them!