How would you rate Secure Care?
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California
2 reviews
3 helpful votes
Follow Katrina S.
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I'm not convinced these Alzheimer's wander management solutions really work. There are now a bunch of these cheap iPhone apps that seem like they may work better even though they are more designed for kids than seniors or Alzheimer's patients: http://business.time.com/2012/09/14/should-you-use-your-smartphone-to-track-your-kids/

Date of experience: February 19, 2013
Mississippi
1 review
3 helpful votes
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Horrible insurance, didn't pay for what they said they would. They also wouldn't get back to us or the doctors office with the information. I cannot fully express how infuriating this experience has been. Save yourself the stress and don't use this company.

Date of experience: September 1, 2021
Arizona
1 review
2 helpful votes
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I purchased health insurance through this company. They sent a list of providers in my area. The list of providers hasn't been updated through their company since 2019. I've paid for a service that doesn't acknowledge this health insurance. They don't back their policy. Just don't go there.

Date of experience: July 20, 2021
Texas
1 review
8 helpful votes
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I'm only giving this a 1 start because no stars or 0 stars is not an option. They claim to be through the marketplace. They aren't registered with the BBB. They list doctors and meds that aren't even covered! It's a scam. Even after I canceled the policy and changed my payment info they somehow got around it and I'm now out of pocket 1200 dollars. Do not I repeat DO NOT fall for this scam!

Date of experience: December 2, 2021
Texas
1 review
2 helpful votes
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Bad location
June 10, 2021

Hi! I am Joseph Simpson. I had my RV in one of your storage facilities for about 3 weeks. The Secure Care facility on 4074 Texas 6 Frontage Rd in College Station, TX *****
Well, we left for a week to have some fun. Well, we came back to put it back. It was muddy and you could not see where to go. So, I hit a lawn mowing trailer with it and damaged the driver's side of my RV. Trying to avoid the mud puddles and holes in the driveway. Well, once we got that cleared, I tried to back up my RV into the space. Then I got stuck badly in the mud. It took a little while to get unstuck. When we got unstuck. Me and the worker there (Buffy) tried to find another place to put it. We did. So, I had to go around a curve in the road. I got stuck again. I could not get unstuck. So, my buddy came got me out. He has a 4 x 4 truck. We brought it home all muddy.
No one should have to go through that type of aggravation. I am a 100 percent disabled vet with (anxiety and depression) from the Gulf war. I about lost it that day.
Thank you for your time,
Joseph Simpson

Date of experience: June 10, 2021
Georgia
1 review
0 helpful votes
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Minnette
May 26, 2022

I received awesome service from Minnette at the Ponce location. Answered all my questions and concerns.

Date of experience: May 25, 2022