SeatGeek

I placed tickets on geek seat and didn't get paid when the tickets sold. Geek seat said that they were pre-scanned & I was able to confirm with the venue that the geek seat purchasers entered

When I contacted geek seat - they claimed that the ticket purchasers were denied entry which was not accurate

Do not list tickets for Seatgeek to sell. They will list them for more money than you selected. They claim they charge 10% fee, but that's a lie. I listed tickets for $1000 sell price which should pay me $900 a ticket, which is the 10% fee. However they charge the purchaser $1200 each, which means they marked them up another $200 each but was going to only pay me $900. Which means I would be charged 25% fee. If you are ripped off like this call Attorney General and get your politicians involved and your local tv stations. Big Corps trying to bully the average working man. Total BS!

They say the sellers are "local" but the sellers hire "couriers" to meet you in a strange parking lot to physically give you the parking tix. SeatGeek states they "vette" the sellers- a lie! Other brokers will send it via overnight mail or electronically

Bought 2 tickets night before game, charged 2nd charge next day They won't refund because I requested after game was over

Bought football game tickets for the Eagles and Rams yesterday (11/24/24), tickets were sent and available in my seat geek app. We get to the stadium and the tickets are invalid. We talk to box office and someone has already used the tickets earlier so we're SOL. We waste the entire first quarter waiting in line to resolve the issue and the first half chatting with customer service. I contacted seat geek and they say they'll investigate but it'll take 5 days. Completely unacceptable. Because we'd traveled and were already at the stadium, we bought separate tickets at the box office but the only ones left were at the very top row in a corner section. What was supposed to be a fun night at the game turned into a nightmare and the entire night was ruined. Buying with seat geek is not worth the risk, you could end up out of money with no tickets.

My bf and I bought a parking ticket for the AT&T stadium for Monday night football (cowboys v Texans). Seatgeek is the official resale partner for these tickets and we couldn't not buy them anywhere else. We arrived 1 hr only and went to our designated lot only to be told that our ticket won't scan because it's already been used. Seatgeek refused to refund the ticket and ignored multiple emails trying to resolve the issue. Funny thing is there were seatgeek ads all around the stadium touting their buyers guarantee. Such a scam company and will never buy from them again. We spent around $150 for the seatgeek ticket that was already used. Eventually found parking right across the street for $60. For anyone going to the AT&T stadium, don't buy off seatgeek who who scams their customers by selling already used tickets and then not refunding when caught.

When I visited Seat Geek to purchase Steeler tickets, I was provided with an image depicting the view from the selected seats, similar to what other platforms offer. I saved this image for reference. However, upon later inspection, I discovered that the actual seats were not at all close to what I had anticipated. This misleading representation borders on fraudulent behavior in their ticket sales. I reached out to their customer service to address the issue, but they merely cited their "no refunds" policy. This policy appears designed to mislead customers into believing they are receiving one product while delivering another. Such practices warrant investigation, and I believe their business license should be revoked.

I purchased tickets from Seat Geek to Sabrina Carpenter two months prior to the show. I received the tickets via email and added them to my Ticketmaster account. Three hours prior to the concert I got a notification from Ticketmaster that the tickets were invalid. Seat Geek customer service was useless and we were unable to attend the show. I've now spent 18 days communicating with seat geek via email and phone in which I'm continually told their team is working on it. I'm out over $700 and this company has made no attempts to refund me despite their buyer guarantee. Horribly incompetent customer service, would never trust to buy from them again.

I purchased parking tickets for a concert in San Antonio on February 25. We arrived at the address listed on the ticket and the parking lot didn't exist. After connecting with customer service, they sent us a map of the area and we find the lot 1.5 miles away from the original address to be turned away because the lot was full.

After connecting with customer service, they offered me a voucher to use on future purchases. I have been disputing this for days now and they will not refund my money. In my mind, this was an error on their side and an inconvenience to me so I should receive a cash refund.

This company ruined the game for my entire group 4 people I invited that drive for how's to see the football game. Myself and one other did not get to watch the game because one of the tickets didn't work at the gate! The app told us to wait and the ticket would be available before kickoff and it was not! My friends ended up driving home and not even going into the stadium and I spent the entire game on my phone with seat geeks customer service. After all this the company did not refund my money because they said "the ticket became available at halftime" what a joke I wish I could do more then just leave a bad review because this company literally took thousands of dollars from me