How would you rate Ross?
grey star
grey star
grey star
grey star
grey star
California
1 review
1 helpful vote
Follow Joyce C.
Unfollow Joyce C.
Send Message
Share Review
Report Review

Checking at the exit
September 9, 2024

It is really unpleasant that in addition to checking the receipt, they check everything that is inside the bag of ross that was handed to me by the cashier two meters away from it. As happens in the store located in Ventura and Las Posas. I will not go in there again.

Date of experience: September 9, 2024
California
1 review
0 helpful votes
Follow G g.
Unfollow G g.
Send Message
Share Review
Report Review

Advertised as 10% cashback for the first payment, which I didn't get for our $610 purchase. It is super lucky if I manage to successfully log into the online account system due to the broken log-in system. No mobile app. No automated payment system, so we have to schedule ourselves to pay well in advance.

Date of experience: July 21, 2024
Maryland
1 review
0 helpful votes
Follow Donna R.
Unfollow Donna R.
Send Message
Share Review
Report Review

One star is one too many for this Ross's. I was checking out thurs, 6/19/24, when the cashier/mngr slammed her drawer and barked at me IM CLOSED. Since she was the only cashier, I asked, what do u suggest I do. She stated I DONT CARE WHAT U DO. She then told the other 2 cashiers not to ring me up.I was ordered to get to the back of the line, even though I was standing there almost an hour, before there ever was a line. I am a senior citizen with health problems. These actions were definitely racial & age discrimination, because i was the only white person in the store. I felt panicked & sick. I've never been treated so badly... I am expecting someone to care enough to respond. *******@yahoo.com. Thank you!
PS i have tried to photo copy my receipt, It was not excepted.

Date of experience: June 20, 2024
Iowa
3 reviews
7 helpful votes
Follow Kerry H.
Unfollow Kerry H.
Send Message
Share Review
Report Review

It is a total scam. They won't let you activate it without sending copies of your DL and SSC amongst other things, and then refused yo close my account when I refused to send them those things. Spare yourself this nightmare!

Date of experience: September 9, 2023
Georgia
1 review
0 helpful votes
Follow Nicole W.
Unfollow Nicole W.
Send Message
Share Review
Report Review

Shoes
March 22, 2024

Not sure who reads this but, something has to change. It's easter and because i wear a size 12 in shoe I can't find anything. There's a sign for 11-12 but no shoes that fit that category. And I understand maybe most people wear maybe up to size 10. There is No where to find a pair of shoes in size 12 unless I order sometimes you want to try the shoe before you buy.

Date of experience: March 22, 2024
Washington
1 review
0 helpful votes
Follow Mamdi M.
Unfollow Mamdi M.
Send Message
Share Review
Report Review

Oklahoma City store on 1-240 I will never shop there again. THEY harass you!
They count your items, you scan them why they are watching you.
The guy watching wants your receipt, then he wants to search your bags. I will not be shopping there any more.

Date of experience: September 23, 2023
Illinois
1 review
6 helpful votes
Follow Bria S.
Unfollow Bria S.
Send Message
Share Review
Report Review

Ross started out a great place to work, but then they would call and say we don't need you today because of payroll. It had gotten so bad that it happened every week for a whole moth. This was the worst job I have ever had.

Date of experience: July 24, 2017
Texas
1 review
0 helpful votes
Follow Jean C.
Unfollow Jean C.
Send Message
Share Review
Report Review

Hit or Miss
December 12, 2022

I use to Love Shopping at Ross but there availability and low Stock on things has changed. The Management is horrible. They have very long lines and usually only 1 maybe 2 Cashiers. Stores are Dirty. They also hardly have Pre teen Girl size clothes.

Date of experience: December 12, 2022
Nevada
19 reviews
59 helpful votes
Follow Janet C.
Unfollow Janet C.
Send Message
Share Review
Report Review

I have found some really great bargains at Ross. However, most of the clothing there is yucky. You can see why it ended up in a last-chance retail store. If you're not looking for any specific item, you can do well. However, sometimes you will totally strike out. You never know.

Date of experience: December 11, 2017
South Carolina
12 reviews
8 helpful votes
Follow Sue P.
Unfollow Sue P.
Send Message
Share Review
Report Review

Hit or Miss
December 14, 2015

It is hit or miss but when you do 'hit' it, you get great deals on all kinds of things. Our kids like to drop in there, too, because they often find the brand names that they are looking for at an affordable price.

Date of experience: December 14, 2015

Overview

Ross has a rating of 2.3 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Ross ranks 11th among Department Store sites.

service
43
value
37
shipping
18
returns
28
quality
36