Yesstyle

I have made my order 19/01/25 and still is not shipped! All the products were available.They sent me an email and said they waiting the courier.?
I asked them to return my money and still no answer.
I am afraid is a scam.

I was trying to cancel an order since its been 2 months and I still haven't received my order which is unacceptable. And the customer service sent me an email saying All product are non cancelable.

They have my money and I have no product! Reached out to their chat line 7 times. They refused to put me through to a manger. Now I have to dispute the charge.

Do not buy from this company, I haven't received the product for over 1 month and the CS are not helping, just keep asking me to wait without any follow up action! I am so disappointed with my first purchase!

I placed an order almost a month ago and still haven't received it. My complaints have been ignored, and my refund request is being avoided.

I ordered a jacket in "small." I am a small or extra small size. The jacket arrived a month later and might fit a 9-year-old. The shoulders are 12 inches across. See photo. I wrote customer service about returning it for a refund. I was told to take photos with a yardstick. I did. Nine days later, I have not heard from them. Do not buy products from this Yesstyle!

I'm currently their silver member. Already made more than 5 purchases.
Shipment time always long and it's the only online shopping site that didn't cover local VAT in advance and ask us(consumer) to pay in advance and then get a refund later.
As for customer service, I can only rate it at 3. As I asked for product replacement, feedback time/response time always longer than one week.
Overall. If you could find other website for shipping Korean /Japanese beauty brands, don't use them.

Be warned! Once they take your money you won't see it ever again and there are very high chances that nor your order. They will make anything up to make shipping slow and even if your order has not been shipped they won't issue a refund. And because I got Pay Pal involved in the issue they are making me wait 3 more business days. I am empty handed. No money, no items and not even a reply from customer service. Avoid the headache, avoid dealing with this website because it seems that is run by ghosts.

I wanted a refund but their offer was store credit which is completely against customer rights. I didn't use nor open any product and immediately returned it because I had to pay a high amount of money for custom clearance. So every time I order something, I'll need to pay the custom clearance fee which means that I'll not order anything else! That's why I want to get my money back! I don't need any store credit. And didn't know it's such a bad company.

Ordered a total of 5 Purito Daily Go To Sunscreens, and they were all either fake or defective. Didn't know it at the time because I had nothing to compare them to. When I went to Korea and bought the real Purito sunscreen from there, that's when I discovered that the ones I received from YesStyle were completely different! All 5 were yellow in color and really runny and oily (left in photo). The credible one I got in Korea was white and thicker in consistency (right in photo). They also refused to reimburse me for the defective items because it was past the 14 day return policy. I kept telling them it was because I had nothing to compare the sunscreens to and just thought they came like that originally. Definitely not buying anything from these guys ever again. Cannot be trusted.