Road Scholar

I've talked to them so many different times for different trips and nobody seems to know what's going on or can answer any questions. This will be the last time I take a trip through Road scholars. They also talk to you like you're 95 years old.

Toured Montreal with Road Scholar. Everything about it was cheap. The advertised breakfast turned out to be the cheap hotel breakfast all guests get. Hotel was full. There was nowhere to sit to eat breakfast.
First day tour was nice. Second and third day tours spent more time waiting for city busses and metro than actually touring. When we did get to a venue, the guides basically said, "Here we are." And left it to us to find or see anything.
Except for the old city area, I found Montreal to to be a dirty depressing place. Dirty, countless vagrants, and second hand marijuana smoke everywhere.
Not worth the time or money.

This was our first Road Scholar trip.
It was a wonderful experience. Every part of the trip was exactly as advertised. The leader was knowledgeable and ready to help with any concern. The hotel was great. The other participants were very similar to us:70s, well educated, interested in learning something new.
We have already booked another trip.

Road Scholar will only issue medical exemptions with a doctor statement indicating that the vaccine should NOT be taken. This is an unreasonable and dangerous position as there is a widespread difference of opinion as to the safety and efficacy of existing mRNA vaccines. In the meantime, I am out $2400. Exercise caution before committing cash with these people!

My cruise from Dublin to Glasgow, Edinburgh, Orkney, and London lacked depth. At Orkney, the route centered on an overlook and swans. In the haste to the overlook, the tour bus passed by Skara Brae, a 5000-year-old commune from the stone age. The stop at Alnwick featured the Harry Potter castle, hardly a priority to real scholars on the trip. Regular meetings and dinners of groups violated privacy and personal choice. This silly arrangement infringed on time and available shipboard spaces, especially the Lido Deck. A huge disappointment.

My grandson and I paid $12,548 for a grandparent/grandchild tour in Iceland. We were stranded in the Chicago airport along with 11 other people trying to get to Iceland for Road Scholar tours on July 1.
The emergency phone number just kept all of us on hold for hours in the wee hours of July 2.
My grandson and I got sent to Dulles, to Amsterdam, and then were refused the Iceland flight. We spent a fourth day in Amsterdam and then begged to return home. Our luggage was lost for a week.
They offered a $500 credit for their failure to deliver us to Iceland for the tour.

Leaving for an Antartica expedition in 4 weeks and still don't have final packet with instructions. Have been getting conflicting info since we booked. This last call to ask about final packet took forever to get a response which was vague and unhelpful about when we would have materials, including what we need to bring. Completely unresponsive to our requests for medically necessary adjustments to accommodations and ignored our airplane seating requests. Do not seem to have any interest in customer satisfaction once they have your payment. Hope the tour itself will be better. It is handled by a subcontractor (Albatross) who has been responsive. This is our third booking with Road Scholar and are surprised and disappointed so far.

Had emergent urological issues, unable to urinate, sepsis, high white cells and lactic acid, hospitalization and emergency surgery.
Tried to transfer funds to another program for a small fee; the small reasonable fee per contract is 100%. I'll truss up my testicles and wear incontinense diapers, I will NOT lose $10,000 - period.

A friend and I are supposed to complete payment for our trip by Sept. 30, but we can't get anyone at Road Scholar to give us our flight information. Flights are included in the package. I am quite reluctant to pay $4600 for a trip to Cambodia when I don't know how long my layovers will be. The fastest flights are almost 24 hours Others are 30 hours and above. My friend has called, emailed and left voice messages multiple times in the last few weeks, all to no avail. This is not acceptable.

My husband and I just returned from a Road Scholar program and experienced issues which the administration of this program refused to help with from day one including flight issues and a Covid Outbreak. The educational content is excellent but if something goes wrong the travel service and Covid Response team will provide inadequate support. At least 8 of our small group are positive with Covid due to lack of comprehensive protocols.