business logo of RealSelf

RealSelfReviews 102

2.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate RealSelf?
grey star
grey star
grey star
grey star
grey star

RealSelf Reviews Summary

RealSelf has a rating of 2.5 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RealSelf most frequently mention and plastic surgeons. RealSelf ranks 5th among Doctor Reviews sites.

service
12
value
10
shipping
4
returns
4
quality
8

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow m F.
Unfollow m F.
Share Review
Report Review

Hard to log in
December 1, 2023

It seems impossible to save login details so it was annoying having to almost create a new account each time. Was hoping for better answers to my questions

Date of experience: December 1, 2023
RealSelf S. — RealSelf Rep
over a year old

Thank you for sharing your feedback. We would be more than happy to assist you further with your concerns. We have sent you a follow up email and look forward to your reply.

Wisconsin
1 review
7 helpful votes
Follow Ren S.
Unfollow Ren S.
Share Review
Report Review

This company is trying to take over internet reviews of facial plastic surgeons and body plastic surgeons. They only promote the doctors that pay to belong to the group and provide untrustworthy content.
If you're not aware of them, it is difficult to distinguish when doing an internet search to get honest reviews of surgeons.

Date of experience: April 14, 2023
RealSelf S. — RealSelf Rep
over a year old

Thank you for sharing your feedback. RealSelf was created as a resource for our community to research cosmetic treatments and procedures. We provide the space for real patients to share their experiences; we don’t endorse any particular doctors, and all of the ratings are provided by consumers, like you.

California
1 review
10 helpful votes
Follow Maggie L.
Unfollow Maggie L.
Share Review
Report Review

I based my decision to use a Beverly Hills ocular surgeon based on the hundreds of mostly positive reviews on this site. As the scheduled surgery drew near I began to look also at his negative reviews which included lack of communication, poor results and even hostile behavior. I ended up following through with the surgery feeling very uneasy. Well, I did experience all of those negative consequences.I had a less than optimal result and when I criticized his work, legitimately and respectfully, he became stunningly hostile and evasive. It was exactly as one reviewer had described. When I went back to look again at the reviews, the reviews by this patient had disappeared from the site. I also noticed a pattern in the positive review of questionable legitimacy. I think the model is corrupt. Doctors pay for sponsored ads and they are able to have negative reviews removed by convincing RealSelf's that the negative reviews are fake and "violate the terms of the agreement ". Consumers are being harmed here, and they are mostly women.

Date of experience: April 1, 2023
RealSelf S. — RealSelf Rep
over a year old

Thank you for sharing your concerns. We are truly sorry to hear about your negative experience with your doctor. In regards to reviews on RealSelf: Reviews, whether positive or negative, are only removed if the community member that posted it requests for it to be removed, or if it is in violation of our Terms of Service. Community members can request to have their reviews removed at any time.

Australia
1 review
15 helpful votes
Follow K M.
Unfollow K M.
Share Review
Report Review

Please reply if you're starting a class action against RealSelf. Their blatant false advertising cost me hundreds of thousands in medical and cosmetic complications that I could have avoided had they not false advertised their Doctors by silencing real negative reviews and uploading fake positive reviews. There are about 10 women I know who had the exact same happen to them who would join any legal action happening.

Date of experience: January 28, 2023
California
1 review
16 helpful votes
Follow shannin s.
Unfollow shannin s.
Share Review
Report Review

Updated after realself's distruthful response
June 9, 2022
Updated review

RealSelf has responded to my review with false information. I never created multiple profiles and post multiple reviews for the same doctor. That is a brazen lie that you are publishing online to attempt to destroy a patient's credibility. I contacted you saying that your website perpetuates fraud by not authenticating users as real patients. Your response and retaliation to me inquiring about the safety of consumer information on your website -- when in fact you are clearly perpetuating fraud related to dangerous medical procedures so that you can profit -- is, like, super gross and super pathetic.

You guys are liars and your business model is inherently unethical. It is my hope that the FTC will come after you.

Date of experience: June 9, 2022

Consumers beware
June 2, 2022
Previous review

Shady, shady, shady. This website receives paid promotions and then manipulates and skews the review process. When i confronted them about the lack of authentication mechanisms to prevent dummy accounts from posting reviews, as well as the prevalence of blatantly fraudulent reviews on their site, they deleted my genuine patient experience and banned me from the website. If you have witnessed fraud or experienced fraudulent behavior associated with information that was misrepresented to you on this website, PLEASE file a report with the Federal Trade Commission.

Date of experience: June 2, 2022
Tennessee
2 reviews
7 helpful votes
Follow Hazel G.
Unfollow Hazel G.
Share Review
Report Review

When you use this site to ask questions, you must not forget that the people who will answer the questions are plastic surgeons.
So, if you are considering alternative methods to surgery, you may not get a truthful answer.

One example is a question about the effectiveness of Volufiline in creams to increase the size or firmness of breasts.
Every answer that was given claimed that no creams exist that do this, but that only surgery will accomplish increase in size or firmness of breasts. Some even claim that there has been no research that proves it.
Those answers were entirely misleading, because there are studies and cases where Volufiline has caused an increase in adipocytes which lead to increase in breast size, notably one published on the web by Sederma.

As ever, it is important to note that medical practitioners are not immune from recommending only the kind of work they do, and denying the efficacy of alternative methods that are aimed at achieving the same thing.
The moral is: Read the answers, do your research. Then make up your mind.
The only benefit of surgery is that it is quick.

Date of experience: February 6, 2022
Georgia
1 review
5 helpful votes
Follow Atlanta E.
Unfollow Atlanta E.
Share Review
Report Review

Real Self is a dishonest organization whose sales person did not follow through on what was promised and the Free Trial turned into a 3 month non refundable contract around $350/month with no leads.

Date of experience: June 7, 2021
Australia
1 review
12 helpful votes
Follow Lara M.
Unfollow Lara M.
Share Review
Report Review

Sharks who charge doctors to remove negative reviews and a lot of same-style fake reviews from "online marketing". They charge not only doctors, but devices/pharma.
So, only info you know - who paid more to Real Self, not real.

Controversial, fake, sharky business.
Good luck to remove yourself from there.
Just stay away from them.

Date of experience: October 4, 2020
California
1 review
19 helpful votes
Follow Luci a.
Unfollow Luci a.
Share Review
Report Review

Do not trust
September 16, 2020

Realself is a shady website that hides or deletes negative reviews. They exist to advertise for mediocre doctors. Shame on them!

Date of experience: September 16, 2020
Texas
1 review
2 helpful votes
Follow K T.
Unfollow K T.
Share Review
Report Review

I am a surgical nurse with 45 yrs of experience and have assisted many plastic surgeons in the Dallas area.
Dr. Ho at Beyond Beautiful/Beautiful Faces was recommended to me by an anesthesiologist. He made me look
10 yrs younger! Thank God I listened to his advice. I thought I wanted a facelift to get rid of my sagging cheeks and lip lines. But at 66 yrs old what I needed was fullness! He saved me the cost and pain of surgery and injected Bellafill in my laugh lines, under my eyes, filled in my lip lines, and gave me fuller cheeks. It was all done in his office in about an hour and I could drive home! The Bellafill lasts at least 5 yrs, unlike the other fillers that need redone every year, if not sooner. I would definitely recommend this procedure.

Date of experience: September 12, 2020
Nevada
1 review
21 helpful votes
Follow Mandy B.
Unfollow Mandy B.
Share Review
Report Review

Fake, fake, fake.
July 23, 2020

The problem is that doctors put up tons of their own glowing reviews, written by everybody in the office, but negative reviews get removed if the doctor pays for "premium" listings. Realself a huge scam. Just like Yelp is, but at least Yelp is no longer so obvious about it.

I reached out to a few review writers when I was trying to select between a couple of doctors, and the responses I got were NOT from happy former patients, as their reviews wanted you to believe, but from office coordinators in the doctors' own office! Shady, shady, shady.

Also, RealSeld lets basic MD's call themselves plastic surgeons, even when they don't even have ANY specialty skills in surgery, let alone plastic surgery credentials. You can be a dentist and still advertise your Liposuction business on RealSelf - they don't require any kind of actual plastic surgery board certification.

Date of experience: July 23, 2020
GB
1 review
34 helpful votes
Follow mehdi m.
Unfollow mehdi m.
Share Review
Report Review

I paid 20,000 pounds to a surgeon based on the 5 start reviews I read on RealSelf. Just a few days before my procedure, I came across a thread of comments on RealSelf itself which were not posted under the surgeon's reviews but posted separately elsewhere of patients whose operations were botched by this surgeon, two of whom I contacted and met in person, who said that their negative reviews of the surgeon were deleted. I cancelled my surgery but of course did not get my money back. Realself can be a useful research too for potential patients but it is largely and mostly a PR tool for cosmetic surgeons. You will hardly find any surgeon with reviews that put a practitioner in bad enough light to deter would be patients. It is obvious that there are unhealthy links between RealSelf and cosmetic surgery practitioners whose real costs are being paid by unsuspecting vulnerable people. Sooner or later they will be caught but many people and households will be ruined till we get to this point.

Date of experience: July 13, 2020
Ohio
1 review
0 helpful votes
Follow Wendy W.
Unfollow Wendy W.
Share Review
Report Review

If you are interested in exploring cosmetic procedures or plastic surgery, RealSelf is a must visit site! I have used it to look into several procedures; and the real person reviews are invaluable. The before and after photos have helped me to choose the procedure that is best for me. I have looked for the best Doctors, and actually used the site to make an appointment! RealSelf is a must use tool for self research!

Date of experience: June 12, 2020
Florida
1 review
0 helpful votes
Follow Becky H.
Unfollow Becky H.
Share Review
Report Review

I first found RealSelf years ago when I was looking into a tummy tuck. It was very difficult finding prices, real reviews, doctor information, photos, etc and this site has it all! Since then, I've used this site for other cosmetic options ranging from non surgical to surgical. I'm back on again documenting and gathering information for another procedure I'm having done. It is very comforting to see real reviews on the doctors you're considering opposed to just what they want you to see. It has saved me a ton of time and money in consults alone by being able to narrow my selection down to a few doctors and feel comfortable with doing so. I highly recommend this site to every single person I come across that is researching something such as cosmetic surgery. It's a serious lifesaver!

Date of experience: June 10, 2020
New York
1 review
1 helpful vote
Follow C P.
Unfollow C P.
Share Review
Report Review

This website is the bible for doing your research on plastic surgery procedures. It has personal accounts, with pictures, of various types of surgeries and also experiences with particular doctors. You can't put a price on being able to read first hand accounts from others who have already gotten the procedures you are considering. Also, it is an incredibly supportive community, where people post updates on their recovery and others give advice and support. It lets people know they are not alone and gives them a place to share what they are going through with other people who understand. I love that a website like this exists!

Date of experience: May 15, 2020
Colorado
1 review
29 helpful votes
Follow Brad R.
Unfollow Brad R.
Share Review
Report Review

As a phyisican in Aesthetics, I signed on to get some additional exposure to potential clients in my area. What a racket and was of time. Heavy monthly fees and extensive time answering questions with no leads in my area. We had calls from other states (not even reasonable clients 400 miles away) Definitely not worth the money.

Date of experience: March 3, 2020
Missouri
1 review
1 helpful vote
Follow Jess K.
Unfollow Jess K.
Share Review
Report Review

Realself to me.
January 1, 2020

When I first started looking at realself I found it on accident from searching on google. I made an account and started researching other women's reviews about breast augmentations the good and the bad. Overall it took me about 5 years of building up the courtesy to get a consultation then surgery. I love the realself community. I would have given it five stars but some of the website can be frustrating to search and I wish they had more emojis and an option to edit your post after it's been posted. Other then that I absolutely love this site! I always recommend this website to anyone looking to get any work done.

Date of experience: December 31, 2019
RealSelf S. — RealSelf Rep
over a year old

We’re so glad RealSelf helped you make a confident decision!

We appreciate you sharing your ideas about how we can improve. Our community is the reason we’re here and we’re always improving the site in response to feedback. Thank you!

GB
1 review
15 helpful votes
Follow Dr b.
Unfollow Dr b.
Share Review
Report Review

Terrible
December 17, 2019

Literally take your money. Be very careful the spotlights are a con. Our representative OLU Only called us to sales pitch. No help with optimising our profile / paying 1k a month for about 2 website clinics. Can never get hold of anyone at customer services. DO NOT EVEN BOTHER USING

Date of experience: December 17, 2019
RealSelf S. — RealSelf Rep
over a year old

I am so sorry you had this experience with our team, that is not our intention. The RealSelf Spotlight program is designed to help promote your profile and your content so you can get more visibility on RealSelf. Your RealSelf Advocate should be helping you to optimize. If this was not your experience, I would love the opportunity to fix it for you. Please contact me immediately so I can help address your issues. Maureen Ezekwugo (Chief Customer Officer, executiveleaders@realself.com)

Florida
1 review
4 helpful votes
Follow Trisha S.
Unfollow Trisha S.
Share Review
Report Review

Hi, I am a RealSelf insider and I have had many procedures done. Before I had one thing done, I was a member for 3 years doing research and talking with other Real Self'ers about their procedures, surgeries, outcomes and aftercare. I learned a lot before I started. It is a friendly place where people help each other and doctors answer any questions you may have. It has been the most supportive place for me and I value the connections I have made there. A great place!

Date of experience: December 10, 2019
RealSelf S. — RealSelf Rep
over a year old

Thank you for writing a review and we’re so happy to hear you’ve connected with other community members for support. That’s what we’re all about!

South Carolina
1 review
0 helpful votes
Follow Ali W.
Unfollow Ali W.
Share Review
Report Review

Amazing!
December 10, 2019

This is the best place to get real reviews by real people. This website offers not only a community to reach out to other people but a way to reach out to surgeons. Real self is the best place to read information on several cosmetic options, they even have photo galleries that you can look at in the privacy of your own home. The community is absolutely amazing I've spoke with real people and I've received real feedback.

Date of experience: December 10, 2019
RealSelf S. — RealSelf Rep
over a year old

Thanks for the kind words! We’re thrilled to hear the doctors and community helped you in your journey.

From the business

RealSelf is the leading and most trusted source for people considering an elective cosmetic treatment. More than ten years ago, we built RealSelf as the destination for people to learn about cosmetic procedures, share their experiences, and connect with top providers.

Today there are more cosmetic treatment options than ever before—from Botox to laser hair removal, microneedling to CoolSculpting. That’s why RealSelf provides unbiased information about cosmetic procedures and the doctors and clinicians who perform them.


realself.com
Founded in 2006
Seattle, WA, United States