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Florida
1 review
0 helpful votes
Follow Rosemary W.
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Honda dealership in Enterprise Al. Great disparity in treatment according to Race. Chocolate women seem to have to wait twice as long as others. We are dealt with dishonestly, told the most outrageous lies. My truck was damaged and painted over and I was never told. I was Never told! When I asked what happened I was told "that is overcast paint". However, there are clear paint brush marks on the truck, They tell one lie after the other. They act as though you are suppose to accept this type of treatment because you are of a different race. Chocolate people Beware Nothing good at this dealership! Don't stop there! Best to keep it Moving!

Date of experience: January 2, 2025
Washington
1 review
2 helpful votes
Follow Michael S.
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Horrible scamming
January 20, 2025

Yelp takes down hard earned reviews they claim it's there AI software they have no control over. You will get way better results from nextdoor.com and other social media groups so don't waste your time with this

Date of experience: January 6, 2025
Texas
1 review
1 helpful vote
Follow Tiffany B.
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HORRIBLE
February 19, 2025

If you even go into Yelp website they will call you 10 times a day and reps are rude and continue to call and harrass us if we hang up on them. It will not allow you to cancel or shut down your page. I have tried for YEARS. I will NEVER do business with Yelp. EVER.

Date of experience: February 19, 2025
Maryland
1 review
1 helpful vote
Follow Pete C.
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A clown show
February 12, 2025

The yelp sales agent wanted to show me what my page would look like, but the only way he could demonstrate that was to get my credit card information, but that I would not be billed until I agreed.
I told him that I do not want to start the yelp page any time soon, but would consider it when I have the money.
He also threw in a $300 credit.
2 weeks later I get a bill.
I called to cancel the subscription, but it seems the 1st idiot made 2 yelp pages for my business. One got cancelled, but the other wasn't.
Then I started getting spam calls from web developers asking to improve my yelp page. I told them my yelp page was cancelled, and they said it was still active.
I logged into yelp and found the page.
WTF?
So I'm getting bills from yelp.
I'm now on a call with the 4th yelp agent hoping to resolve this BS.
Do not subscribe to this service.
You pay for every click,and with the millions of people surfing the net, you're going to get massivebills for net surfing

Date of experience: January 10, 2025
GB
1 review
1 helpful vote
Follow Mark E.
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Bad review poor performance
Avoid yelp
Scams
Very bad avoid yelp altogether
Avoid yelp
They give false reviews so you have to pay to take them down.fraud.

Date of experience: March 1, 2025
Florida
1 review
1 helpful vote
Follow MICHAEL F.
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Yelp controls the positive and negative reviews. The put many pistive reviews hidden under Not Recommended Reviews. How they get away with this is uncomprehendable..

Date of experience: March 3, 2025
Wisconsin
2 reviews
4 helpful votes
Follow Rick D.
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TOTAL SCAM
February 11, 2025

Team of people writing fake bad reviews for businesses so that their sales team can approach and onboard for ridiculous fees to contest these same reviews. ABSOLUTE SCAM

Date of experience: February 11, 2025
California
3 reviews
20 helpful votes
Follow Rene L.
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Scum bags
January 25, 2025

This mother $#*!ers are nothing but thieves, just as bad ad India's $#*!es. They will ruin your business if you
Do not oay tjem. $#*! you Yelp!

Date of experience: January 25, 2025
North Carolina
1 review
1 helpful vote
Follow Alan T.
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Not Trustworthy
November 20, 2024

When I went to make an account, they provided a message about how there is misinformation circulating about businesses paying Yelp for removing negative reviews. I then submitted my horrible experience at the dealership and waited for it to show. Instead, Yelp blocked my review and terminated my account. No cursing in the review, nothing nsfw. No explanation. Just trying to tell folks about dishonest mechanics, and suddenly my account is gone, and Yelp spreading more gospel about how unshakable their ethics are.

Date of experience: November 20, 2024
Illinois
1 review
1 helpful vote
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Advertising and Reviews
November 20, 2024

First of all, we are receiving jobs from the leads, we set a minimal amount of advertising dollars on this.
Secondly, they do not help our company grow or flourish due to their AI review software and their new platform of Nearby Jobs. We have had so many of our reviews moved to not recommended, in 2 years we only have 14 reviews on yelp but 152 on Google(we pay no money on Google and we receive free leads). Now they have added a section called Nearby Jobs that we have to pay extra to correspond to the leads, when the leads are just down the street from us. The Yelp sales people try to BS you and say that is to fill days that you may want to fill in a job with, my question is why are they just not normal leads, who and how is it decided that they are Nearby Jobs that we have to pay extra for. WE HAVE NEVER GOTTEN A JOB OFF OF IT EITHER.

Date of experience: November 20, 2024

Overview

Yelp has a rating of 1.4 stars from 1,585 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yelp most frequently mention customer service, small business and credit card. Yelp ranks 244th among Search sites.

service
369
value
339
shipping
109
returns
141
quality
317