Purchased our tickets and payment cleared over 3 weeks ago. Concert is on a Sunday so if there are any issues I will be dealing with whomever is working that weekend. Disappointed there isn't a better way to verify that our tickets are real. Waiting 6 more weeks to find out if we were scammed.
Rate your tickets responded right away to check my tickets and made sure they spoke to the seller to send over the tickets over email right away. Within minutes seller confirmed and found out they were Box VIP tickets! This deal was part of a VIP box at great price! I'll buy again!
Hi Gina,
Thanks for taking the time to leave a review. We're happy to hear our customer service team was able to assist in getting your tickets delivered promptly and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Never heard back still don't have my seat tickets for the football game. After I submitted my email, I got an email back saying I didn't include my order number which I did. I sent back a screenshot of my order number and still haven't heard back.
Hi Michele,
Thanks for taking the time to leave a review. Our service reply asks for an order number to be provided if it hasn't already been, however, our service team was able to locate your order since that information was provided in your original message. Our records show tickets for this order were delivered on 8/14, however, if they still cannot be located, our service team would be more than happy to assist here. They can be contacted directly at (866) 270-7569.
Warm regards
I specifically chose your website in order to NOT USA TICKETMASTER!. Imagine my disgust at finding that you are just a cover company to fool people into thinking they were dealing with an honest corporation. $#*! YOU!
Hi Richard,
Thanks for taking the time to leave a review. We're sorry to hear you did not enjoy your experience with us. We also wanted to clarify that our site has no direct affiliation with Ticketmaster. If we can provide any additional assistance, we can be contacted directly at (866) 270-7569.
Warm regards
I thought was paying fees so that you could get my tickets. Other sites are so much user friendly. I will never use your services again
Hi David,
Thanks for taking the time to leave a review. We're sorry to hear you did not find our site user-friendly and it took longer than expected to receive your tickets. If we can provide any additional assistance or order status information, we can be contacted directly at (866) 270-7569.
Warm regards
Amazing seats, great price, tickets were transferred quickly.
Hi Jillian,
Thanks for taking the time to leave a review. We're happy to hear we were able to help you find great seats for a great price and we hope you enjoy the concert! If we can provide any additional assistance, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Great seats. Very happy with overall experience.
Very close to the bathroom not too far from the exit. It was just right.
Hi Sandra,
Thanks for taking the time to leave a review. We're happy to hear we were able to help you find great seats at a great price and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
My experience with ordering my tickets and getting information on my seating was very Quick, simple and precise; just like I love it.
Hi Lisa,
Thanks for taking the time to leave a review. We're happy to hear the buying process was quick, simple, and precise with us and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Scam! Scam! Scam! Ridiculous fees on top of ticket price. Same tickets on seatgeek for a fraction of the price.
Hi Rico,
Thanks for taking the time to leave a review. We're sorry to hear we were not able to help you find tickets at the price you were looking for and we appreciate your feedback on our dynamic service charge structure. If we can provide any additional assistance or order status information, we can be contacted directly at (866) 270-7569.
Warm regards
First time in Yankee Stadium and everything was perfect, tickets on time, clear and easy.
Hi Angel,
Thanks for taking the time to leave a review. We're happy to hear everything was clear and easy during the buying and delivery processes and we hope you enjoyed the game! If we can provide any additional assistance for future orders, we can be contacted directly at hi@rateyourseats.com.
Warm regards
Overview
RateYourSeats.com has a rating of 4.1 stars from 123 reviews, indicating that most customers are generally satisfied with their purchases. RateYourSeats.com ranks 18th among Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joshua,
Thanks for taking the time to leave a review. Rest assured, all sales on our site are backed by our 100% Buyer Guarantee! Additionally, there is a ticket transfer delay set in place by the venue for your event that limits sellers from transferring tickets until 72 hours prior to the event. If you would like more information on this, or any additional assistance with your order, our service team can be reached directly at (866) 270-7569.
Warm regards