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PurseValleyReviews 450

3.0
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PurseValley Reviews Summary

The company has garnered a mixed reputation, with many customers praising the high quality and authenticity of the replica products, as well as the responsiveness and helpfulness of the customer service team. Fast shipping and reasonable pricing have also been frequently highlighted as strengths. However, significant concerns have been raised regarding service delays, particularly with order fulfillment and inventory issues, leading to frustration among some customers. Additionally, there are reports of negative experiences with customer support and potential security risks related to payment methods. Overall, while many customers express satisfaction, inconsistencies in service quality remain a notable concern.

This summary is generated by AI, based on text from customer reviews

Nigeria
3 reviews
6 helpful votes
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They are quite experienced and know how to deal with customers.
They also have good variety of bags which have actually good Quality.
Thinking to shop from here next time!

Date of experience: June 19, 2023
India
26 reviews
1 helpful vote
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High quality fabrics.
March 21, 2023

I've been using PurseValley handbags since last year. I think their product is amazing. The bags are well-designed, has a wonderful color and they are made of great quality material. They also offer reasonable prices and the customer service is quick to respond to your concerns.

Date of experience: March 20, 2023
Slovakia
1 review
2 helpful votes
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Scam and shame
February 5, 2023

I purchased a watch just before the Chinese New Year (directly on some guys card, which was the weirdest way to pay for something) so instead of sending the purchase out, I had to wait for 2 weeks. Then one single message arrives - item is not in stock and I got offered some very ugly watches, none alike at all. I declined the replacement and provided some other options. But ever since, I got no response at all. It seems that I lost my 300 eur, but I will fight because THIS SITE IS A FRAUD AND SCAM!

Date of experience: February 5, 2023
Nigeria
1 review
0 helpful votes
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The Quality and value of their watches is a notch above the other websites I have purchased from. I fact it matches or even exceeds that of some of my daily name 5 digit watches. The customer service was also exceptional!

Date of experience: July 1, 2022
Nigeria
1 review
0 helpful votes
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I ordered a watch in April 2022 and to be honest it did take longer than I expected to arrive. Clearly the only reason was that the guys at Luxurytastics wanted to to make sure that I was 100% happy with the watch before it was dispatched.

Date of experience: June 9, 2022
Maryland
1 review
2 helpful votes
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Bait and Switch
March 9, 2022

Tried to purchase a watch for my husband's birthday… it was a terrible experience. I had to download an app I didn't want. After I paid they told me the watch was out of stock and to choose from three "similar" ones. (Which I didn't want). I chose several alternatives from their site which were also out of stock. I asked for my money back and they said I would have to do a store credit. Picked more watches… they requested I send them the urls ( a pain since I'd taken snap shots of 15+). They finally sent me several more watches to choose from and I chose one just to move on with my life. The birthday came and went and I still don't have the watch. They weren't even nice about it… not sure if it's just the. La version but I'd suggest using a different company.

Date of experience: March 9, 2022
Philippines
4 reviews
0 helpful votes
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It has been a pleasure doing business with them. Their team is very passionate about their work and knows the industry inside out. I will be back again in the future!

Date of experience: November 16, 2021
France
1 review
0 helpful votes
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SCAMMERS
October 13, 2021

I ordered leather LV sneakers BUT I'LL NEVER RECEIVE A TEACKING NUMBER AND NEVER RECEIVED MY ORDER.
I sent a lot of messages to have my shoes or a refund. NO REPLY.

Date of experience: October 13, 2021
Nigeria
3 reviews
0 helpful votes
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The best online shopping experience I've ever had, quick, no hassle, top quality purses, couldn't have asked for a better service.

Date of experience: October 5, 2021
California
1 review
0 helpful votes
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Hard to use credit card
September 15, 2021

I tried to purchase a bag from this ridicules company and when it was time to pay it said something about sending a link to my email in which I never got. So I contacted the customer service through chat and they told me that I never placed the order, So I conatacted them again when I found the order number and they told me to give them the correct email now. After some word exchange they blocked me from there chat. Believe me when I say I will not ever order from them at all period.

Date of experience: September 15, 2021
Pennsylvania
1 review
0 helpful votes
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Great products
August 18, 2021

Great product, exactly as advertised I highly recommend them. Easy ordering and very speedy efficient delivery. Really impressed!

Date of experience: August 18, 2021
Nigeria
3 reviews
0 helpful votes
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Absolutely thrilled
August 11, 2021

Absolutely thrilled by the service from Pursevalleyfactory. My bag arrived today and it is just what I expected. I am amazed that they got to the other side of the world so quickly. I will definitely shop with them again.

Date of experience: August 11, 2021
Nigeria
3 reviews
1 helpful vote
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Top quality
July 1, 2021

Top quality mirror image replicas! I am so happy with my purchases, better than I could have ever expected. Trustworthy and helpful website, thank you! I have never had a better experience of buying a replica purse, literally no one can tell the difference.

Date of experience: July 1, 2021
Georgia
2 reviews
0 helpful votes
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I received excellent service from PVF's customer service team for the purse I purchased for my daughter. They keep you updated from the time they receive the order till the time they dispatch it. I will continue to order from them in the future. Received excellent service

Date of experience: June 25, 2021
Nigeria
3 reviews
0 helpful votes
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Thumbs up
May 28, 2021

I've been purchasing from Pursevalleyfactory for quite a long time now and they have never disappointed me. Their customer service is exceptional. They answer all your queries until you are satisfied. Transactions were simple with speedy processing time. Highly recommended!

Date of experience: May 27, 2021
Nigeria
1 review
0 helpful votes
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No problem
May 24, 2021

I am totally in love with my LV backpack, the quality is beyond my expectations, I received the order in a week without any problems, Thank you!

Date of experience: May 23, 2021
New York
2 reviews
0 helpful votes
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Definitely will be using Pursevalley again in the future. The pricing was great and the customer service has been phenomenal. I will recommend this company to friends and family for sure.

Date of experience: May 21, 2021
Nigeria
3 reviews
0 helpful votes
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This is the third watch that I have purchased from Pursevalleyfactory over the last years & have always been delighted with the service and the watches I have bought. I will be returning for more watches to add to my collection.

Date of experience: May 19, 2021
Zambia
3 reviews
0 helpful votes
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I'm so pleased
May 18, 2021

I'm so pleased with the excellent quality and value-for-money of the items I purchased. Fast and efficient delivery too. Thank you.

Date of experience: May 17, 2021
India
3 reviews
0 helpful votes
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Pursevalleyfactory is the best company for online shopping with their great UI and always helpful customer service team.

Date of experience: May 16, 2021