PlayerUp has been reported to offer refunds or compensation contingent on the removal of negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.

PlayerUp

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GB
1 review
9 helpful votes
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Frustrating
September 26, 2024

ANOTHER EDIT

Yes, you guessed it, still not had my refund. Being ignored again both on Telegram and on the site. For a site that, in theory, could actually make them lots of money if they did it properly, it's a shame that they survive purely by telling lies. They could make ten times the money they do and get a lot less hassle just by being decent and honest. Instead they just tell lies.

EDIT: I am finally getting a refund it seems. The huge delay was caused by a scammer trying to divert my refund to their account do perhaps my original review was a little harsh

Date of experience: January 13, 2025
Georgia
1 review
6 helpful votes
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Dishonest/Negligent
February 7, 2025

I sold my PSN account for around $26 on PlayerUp. I was excited for them to finally verify my account and transfer the currency to my wallet. Right now, I'm still waiting for a pending transaction to be finished after over a month of waiting, despite the transaction approximation time being 1-96 hours. I've sent multiple reports, contacted middleman support multiple times, and replied to the conversation where the exact transaction is pending multiple times. It is very unlikely you will get money back.

Date of experience: January 3, 2025
New York
1 review
3 helpful votes
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I USED THEM A FEW MONTHS AGO THEY CLAIM I TRY TO SCAM FOF $6 WHO SCAMS FOR SUCH SMALL MONEY. I GOT MY MONEY BACK BCUz I used my credit card. They like to copy people's ID and credit card info and sell it. Never use btc with them

Date of experience: March 1, 2025
Spain
1 review
4 helpful votes
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I bought a Reddit Account for 27$ on Playerup and everything was a scam. They never sent me the account and when I tried to contact them several times they never responded. Try to avoid this scam.

Date of experience: January 15, 2025
Denmark
1 review
8 helpful votes
Follow Lets G.
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Scamming site
November 18, 2024

Sold something on the site.
Didnt get payed from the middleman.
Its a scamming site
Gonna use my time to let others know

Pls share.

Date of experience: November 18, 2024
GB
1 review
4 helpful votes
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Atrocious company
October 18, 2024

Buyer made a payment and it took 3 months of constant chasing for them to pay me. Wrote some bad bit accurate reviews and they started blackmailing me to remove them. Don't use them.

Date of experience: October 18, 2024
India
1 review
13 helpful votes
Follow A S.
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I have deposited 100$ 3 years ago, no credis received till date.
Raised numerous tickets. The website deletes the tickets or doesn't respond at all
This is 100% scam website. Never deposit any money in there

Date of experience: August 25, 2024
Indonesia
1 review
16 helpful votes
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If there is 0 star it would do more justice heck minus even.
After years of trying to get my money, I finally give up and will never see the light of it, they even removed my conversation ticket and banning my account, this is what happen if you try to chat them all the time to their "customer service" you know the one that use to service the customer. They will threaten you saying you break this policy. Lol if there is policy they are the one who should be arrested. Don't falter to their words they can't do anything. I lost my account and also my money. Stay away from this site brother. One man fall so other must not, Value your money guys, it is not worth it.

Date of experience: August 25, 2024
Japan
1 review
3 helpful votes
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SCAM SITE!
February 16, 2025

Site is full of scammers, dont buy anything. There are better options out there.

The capture i uploaded is from a USD 430 account i was trying to sold via PayPal, seller sent me a fake payment receipt and I delivered the account. I recovered my acccount a few weeks ago.

Date of experience: August 24, 2024
GB
2 reviews
11 helpful votes
Follow L P.
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SCAMMERS - AVOID - you wont see your money
September 18, 2024

PLAYERUP ARE SCAMMERS - AVOID - their middleman take payment from buyers but they stopped sending payments to sellers.

Sold account for 700. Transaction completed month ago, got message "payment scheduled" and that's it - radio silent for month. Playerup never sent money their scammer middleman collected. They ignore all my messages and never sent the money to my payment method. It seems page is operated by bunch of scammers

They later come up with all kinds of irrelevant excuses about payment method basically acting fools -
including request (via emails) asking you to modify or edit your negative review (on reviews.io) otherwise they won't sent payment which his clearly illegal. They deliberately refer to this as "please resolve your offsite issue" to blur the scam tracks. They will never mention directly to change your negative review Slippery snakes.

If you search internet for playerup reviews, you will see lot of fake positive reviews, tons of of people complaining about never receiving their money and you will also see some people who edited their negative reviews (and never got money anyway).

If you got scammed by PLAYERUP - please report them to authorities so they stop these thieves and take this website down.

FBI (IC3): https://www.ic3.gov/
UK Police: https://www.actionfraud.police.uk/
US FTC: https://reportfraud.ftc.gov/

Use EPICNPC instead

Date of experience: September 18, 2024

Overview

PlayerUp has a rating of 3 stars from 290 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PlayerUp most frequently mention middleman service, payment method and customer support. PlayerUp ranks 2nd among Video Game Mods sites.

service
136
value
115
shipping
90
returns
102
quality
110
This company does not typically respond to reviews
+178