Overview
CustomControllerzz has a rating of 4 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. CustomControllerzz ranks 64th among Video Game Accessories sites.
Instant Feedback
The commitment this company has to making sure you are 100% satisfied is like nothing ive ever seen, they are an amazing group of individuals.
Just now
PLEASE READ. Do not purchase from the company. I purchased a custom xbox controller on May 24,2018. After a month a received the controller and the button did not work. I sent it back a few days later which was easy but it is now December 28,2018 and they ignore my emails and calls as to where my controller or refund are. They will not contact you and if they do it is the same lie. Please do not buy from them, avoid this company at all costs
Do not waste your time or money with this business. Everything is so expensive and shipping is terrible. I place my order on 28/03/18. It is now 13/06/18 and the only response I have seen from the support team is that my controller was in the last stages and was going to be sent by the end of the week. That was 3 weeks ago. Go somewhere else to buy your controller PLEASE!
I have now ordered 3 controllers from this company! All of which are amazing! The customization options are sick! Bullet buttons and led lights make any controller look beyond cool! Shipping was about a week except for one that was almost 1 month because of the holidays, but that's understandable! Totally recommend this company to anyone!
Ordered a controller around the Holidays last year, sent a couple emails at first no response. Finally got a email and phone call back from Collin who went above and beyond to ensure my controller was delivered. Collin also upgraded my shipping to Express free of charge. Will order again, before the holiday rush!
Hi Christine, thank you for your review! We hope to see another order soon!
Bought this controller for my boyfriend, and he absolutely LOVED it! The rapid fire worked great! Totally worth every penny! Called customer service and all my problems were solved by the representative. The controller came much faster than expected to.
Hi Erin! Thank you for your review! We look forward to seeing another order from you!
I have bought 2 controllers and both times I was not disappointed. They are very well put together and exactly what I ordered. This lady time there was a shopping issue on their end and they were very helpful and willing to fix the issue as soon as they could. I will definitely be going to them for all my controller needs.
Hi Sean, thanks for the review! We hope you enjoy your controller for years to come!
I recently ordered the Wildcat PS4 custom controller as a present for my son. This controller was on his wish list. I saw that Christmas was approaching and contacted customer service to check the status of my order. I spoke to Collin who assured me he was doing everything possible to get my order out on time. He explained they were missing a part but promised he would do everything possible to have the controller ready for the holidays. Collin followed up with me throughout the entire process. Then he called me on 12/23 and said it is ready and drove to his local UPS store with minutes to spare in order to send it overnight. The controller arrived and not only did it arrive they wrapped it for me, one less thing to do before putting it under the tree. Thank you to Custom Controllerz and Collin for making my son's Christmas perfect.
I ordered a controller for my boyfriend for his birthday. I was pretty skeptical because I saw quite a few bad reviews all reguarding shipping. I paid for rush shipping because I ordered it last minute but it came exactly when it was suppose to. The controller looks amazing and I think it was a really fair price. I was told it would take up to 5 days for processing and 3 days to ship and it came exactly when it was suppose to. I cannot say much for all the people who had shipping problems but I did notice a lot were around a major holiday like Christmas and all the reviews I have read I didn't see that they paid for rush processing or shipping. I don't think that is a good reason for these people to receive them months later but I would say don't order around a holiday because that's when you run into problems otherwise I have no complaints with the product or how long it took to get here
Hi Ashley, thank you for your review! We hope your boyfriend enjoy's the controller and please let us know if we can do anything to assist you!
I bought my customized controller from Custom Controllerzz as a birthday gift and couldn't of been happier with the product! I would definitely recommend them to a friend. Fast delivery too, got the controller before my birthday! Will order again.
Hi Thomas, thank you for your review! We hope to see another order soon!
- Visit Website
- Lockport, NY
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Garrett, thanks for the review! We love our repeat customers, please let us know if we can ever do anything to assist you!