I ordered a custom controller from customcontrollerzz back early March 2016 for my son, had to pay postage when it said free postage and now it's the 5th May and still nothing! I have emailed them and nothing, can anyone advise as to what I can do? I used my PAYPAL. Thanks

Carole B.5/9/2016

Ive just had bad experience with this company (see my review dated may 9th Carole B) I found the best way to get a response was to email Collin (the "President") on sales@customcontrollerzz.com -(I live in the Uk so phoning was not an option)-Put your last sentence in CAPITALS urging him to get back to you -but be prepared to wait and to have to keep on emailing - he was never rude but needs a rocket shoved up his arse! -be persistent - my problem took from Jan to last week to resolve! GOOD LUCK!

Tera J.1/3/2018

COllin this better not take 5 months to get my controller! YOU BETTER CALL ME BACK and STOP IGNORING ME! I paid for a product and I deserve customer service!

Custom C.5/5/2016

Hi Jo, please feel free to call us directly toll free at 800-214-4342. A trained customer service representative would be happy to assist you and provide accurate order updates. We hope to hear from you soon!