10 reviews for PlayerUp are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Canada
1 review
23 helpful votes

SCAMMERS - UNRESPONSIVE
July 4, 2024

==== STAY AWAY FROM THIS PLATFORM. COMPLETE SCAMMER site ====

The owners of this site have no intention of ever giving you your money from the platform. They're happy to give you credit within the platform, but once you try to withdraw it, they will ignore you and never respond to you ever again.

Update #5 - September 6,2024 - 6 weeks later. Multiple follow up requests on this platform. Multiple messages on Telegram. ZERO response. COMPLETELY ghosting me now that I'm trying to withdraw the $900 that is stuck on their platform. This site is an absolute scam. STAY AWAY. You will never see your money again once it's in this platform.

Update #4 - July 29,2024 - Another 2.5 weeks have passed. Still, no response since creating the withdrawal process. No response on Telegram. The middleman seems to have zero intention on refunding the $900 crypto payment that was submitted but never processed due to the seller pulling out. Nearly 3 weeks without response since opening the ticket to withdraw funds.

Update #3 - July 10,2024 - Was able to password reset. Couldn't log out manually, but clearing cookies exposed the forgot password flow, and was able to reset password then. Have now triggered a withdrawal of credits, so hopefully that goes smoothly. Updating review rating for now as their service has picked up, after initial delays

Update #2 - July 9,2024: The Middleman Service appears to have responded to me on the platform, and have added the funds to my account as some kind of credit. However, unable to login as account was flagged for password reset, but I don't have a password as google SSO was used to sign in.

Meanwhile, I continue to receive no response on their Telegram to my follow up messages, and somehow updating this review appears to be the only way to actually chase down a resolution.

Update #1 - July 9,2024: Response to this review contains a link to a forum post with a URL to another post that returns a 404. This has not been resolved. I have not received a refund. I am still waiting for resolution.

Original Post:
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I placed an order, submitted payment and then the seller backed out. Since then, PlayerUp middleman has been completely unresponsive. No follow up whatsoever. They seem to have no intention of refunding the money that was already paid to the middleman. It has now been two weeks since the seller canceled the sale and there hasn't been any response to numerous messages regarding refunding my already paid deposit.

Products used:

Middleman Service

Date of experience: July 4, 2024
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