How would you rate PetFinder?
grey star
grey star
grey star
grey star
grey star
Michigan
1 review
0 helpful votes
Follow Teresa L.
Unfollow Teresa L.
Send Message
Share Review
Report Review

Horrible website
February 25, 2025

The site says the dogs are available, then already adopted but still on the site. The "miles" where the pets are all different for the same pet. The site sends you in circles. No progress. Horrible.

Date of experience: February 24, 2025
North Carolina
1 review
0 helpful votes
Follow Dave T.
Unfollow Dave T.
Send Message
Share Review
Report Review

Dysfuntion
December 10, 2024

I can't access the website and the app shows zero search results. My girlfriend was able to get on the website at the same time it was working for me, but she sent out three requests for info and hasn't received a single response. It appears that even if their UI was consistently functional, it doesnt matter because of the lack of engagement.

Date of experience: December 7, 2024
Canada
1 review
1 helpful vote
Follow Bob R.
Unfollow Bob R.
Send Message
Share Review
Report Review

Process is too slow very unpersonable.I'll find my next best friend elsewhere will never use any online rescue again absolutely USELESS👎

Date of experience: November 14, 2024
Washington
1 review
0 helpful votes
Follow Nanette M.
Unfollow Nanette M.
Send Message
Share Review
Report Review

Horrible adoption service
December 19, 2024

I tried to adopt 2 kittens and give them a home with my 2 other cats. What information they want is ridiculous and they take forever to answer you and are expensive. I went to the shelter and adopted 2 kittens and they are not siblings and act like they are though they boys and I have girls at home now over 3 months later everybody getting along well. I will never use pet finder again and I will not recommend it. A good friend tried to adopt a kitten and they never got back to her. Horrible service.

Date of experience: August 28, 2024
Arkansas
1 review
1 helpful vote
Follow Patti M.
Unfollow Patti M.
Send Message
Share Review
Report Review

Rescue Animals is a joke
September 11, 2024

I have learn that if you try to adopt a pet they have no address or phone number. Some rescue like pyrpawsand furry tails and friends are scam.they lead you on never come through

Date of experience: September 11, 2024
Colorado
1 review
1 helpful vote
Follow TL K.
Unfollow TL K.
Send Message
Share Review
Report Review

Biased organization
August 3, 2024

Quality breeders are always involved in rescue but this group is biased against them and thus favors cast off puppy mill dogs that are purchased by rescue groups to resell, dogs that are from Back Yard Breeders, encouraging more back yard breeding, and non-quality breeders that will not stand behind the dogs that they adopt through rescue. All quality breeders have contracts and will willing support other dogs of the breed to rehome them when something happens and one of the dogs comes into their homes and will work to ensure they are placed in a quality home - this is rescue. Quality breeders do not BUY dogs to rehome, they take them in willingly and rehome them at their own expense. Petfinder refuses to acknowledge these breeders as advocates, supports, and rescuers as well so they are missing a key component of dog people that not only support their breeds, protect their breeds, rehome dogs of less quality breeders that are from their breeds, owners of their breeds, and basically are the reason that there are healthy dogs available for people that want them. Unfortunately, it is a biased organization against the most significant and important group of dog people in the country.

Date of experience: August 3, 2024
Massachusetts
1 review
4 helpful votes
Follow Kathryn D.
Unfollow Kathryn D.
Send Message
Share Review
Report Review

I've applied for several dogs that said AVAILABLE on Pet Finder with no response at all! My husband and I own our home and have a nice big yard. We've owned pets for over 20 years and can easily get our Veterinary's recommendation. We are in our mid forties… not too old to own a dog so hopefully it's not that! We're also financially stable so it's not that. What is going on with pet finder? This website needs serious updating! I hope another site comes along for the benefit of all the pets that are looking for a good home!

Date of experience: February 23, 2024
New Mexico
1 review
0 helpful votes
Follow Amanda W.
Unfollow Amanda W.
Send Message
Share Review
Report Review

I couldnt enter the requested information into the website because it would not let me ex out of the cookie notice, very annoying and should've been fix d a long time ago with how long petfinder has been around

Date of experience: January 29, 2024
Illinois
1 review
2 helpful votes
Follow Scott Y.
Unfollow Scott Y.
Send Message
Share Review
Report Review

Terrible service.
September 18, 2023

I would not recommend Petfinder for anyone looking to adopt an animal. Dominica, the one you can deal with in the Chicago area is very condescending. If you do use Petfinder, ask for someone else but based on the reviews online you should look elsewhere.

Date of experience: September 18, 2023
Illinois
2 reviews
2 helpful votes
Follow Elvira A.
Unfollow Elvira A.
Send Message
Share Review
Report Review

Not their fault!
November 26, 2023

PetFinder does serve a purpose. You need to understand that they are only the middle man between you and a shelter/rescue. I finally found a pet through them, but only was able to adopt once I send applications to the rescues direct. Even then my first attempt was horrible. Even MULTIPLE applications resulted zero responses. The pet is still available on the rescue site today. After over 2 weeks later we tried for another dog with another rescue, again thru PetFinder. I had a response within 24 hours. Vet check was already done, home visit took place a couple of days later, meet and greet the pet again after only a couple of days. We had the exact issue with a company called AdoptaPet. Some Rescues/Shelters are simply much better than others. Don't blame PetFinder.

Date of experience: November 24, 2023

Overview

PetFinder has a rating of 1.3 stars from 350 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PetFinder most frequently mention good home, local shelters and loving homes. PetFinder ranks 12th among Lost Pet sites.

service
80
value
58
shipping
23
returns
24
quality
48